Solved: Certain Emails blocked from our domain. - Telstra Crowdsupport

DaveH123

Hi,

I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this.

David

Jupiter

You need to send copies of the bounce messages, along with a description of when it started happening and contact details to postmaster@bigpond.com

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Jupiter

You need to send copies of the bounce messages, along with a description of when it started happening and contact details to postmaster@bigpond.com

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

DaveH123

Thanks have done now, cheers.

DaveH123

Thanks so much Jupiter, the team resolved it for me yesterday.

Certain Emails blocked from our domain.