CrowdSupport®
Highlighted
DaveH123
Level 2: Rookie

Certain Emails blocked from our domain.

Answered

Hi, 

 

I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this.

 

David

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Certain Emails blocked from our domain.

You need to send copies of the bounce messages, along with a description of when it started happening and contact details to postmaster@bigpond.com

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Certain Emails blocked from our domain.

You need to send copies of the bounce messages, along with a description of when it started happening and contact details to postmaster@bigpond.com

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

DaveH123
Level 2: Rookie

Re: Certain Emails blocked from our domain.

Thanks have done now, cheers.

DaveH123
Level 2: Rookie

Re: Certain Emails blocked from our domain.

Thanks so much Jupiter, the team resolved it for me yesterday. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now