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Xantosh
Level 1: Cadet

Changing plans with included email

I have a friend who has a mobile month to month plan and also pays for an old 1gb a month mobile broadband plan to keep their email address active with telstra. If they were to upgrade to a newer mobile phone plan and ditch the mobile broadband dongle would they get to keep the email that is attached to the dongle's plan?

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1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Changing plans with included email

They would have to speak to a consultant at the time and request to keep the email.
They would get to keep the email for free for 12 months and then there would be a $79 per year fee, as per the Critical Information Summary.

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