Level 1: Cadet

Email folders

Upon logging on after 5 months away from home, we found that almost all our folders were not available or gone.  We can't find them and don't know how we can retrieve them as they are not in "MY FOLDER".


Can you help please as these folders have vital information

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: Email folders

Give 133933 a call and speak to technical support to see if they can work out what has happened.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now