Level 1: Cadet

Emails to bigpond are being rejected



We have been having trouble with the message below to all our clients who have a bigpond email address. The two message files we received back are provided below.



Reporting-MTA: dns;

Action: failed
Final-Recipient: rfc822;
Status: 5.0.0


Untitled Attachment.txt

Return-path: <>
Received: from [] (port=60261 helo=SERVER)
by with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.91)
(envelope-from <
id 1iSFfI-00Cavc-Db; Wed, 06 Nov 2019 18:23:40 +1100
From: <>
To: "'Client Name'" <>,
"'Client Name'" <>
Subject: Invoice
Date: Wed, 6 Nov 2019 18:23:36 +1100
Message-ID: <010c01d59473$1d689240$5839b6c0$>
MIME-Version: 1.0
Content-Type: multipart/mixed;
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AdWUcvYBN7fYVEx5TemxPMx0/8MgQw==
Content-Language: en-au
X-Exim-DSN-Information: Due to administrative limits only headers are returned


All our emails are under our company domain and we would only send one or two of these per day - probably less.


We have some urgent emails to these clients which really need to be sent before next Monday so I would appreciated any assistance with this matter


If you require any additional information, please let me know.




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Level 22: Superhuman
Level 22: Superhuman

Re: Emails to bigpond are being rejected

You'll need to email from memory with the above information so that can resolve the issue. Not sure what there response time is though.
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