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Lindsay15
Level 1: Cadet

Emails

Hello

I have an Asus laptop and a Samsung phone and my Bigpond emails are only being shown from the past few weeks. When I went into the Telstra shop all my emails are being shown on their system. They told me i had to make an appointment but i didn't have time. Can someone tell me how to fix this asap please?
Thanks

Ian

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: Emails

Are you logging in through webmail, or using an app to access your emails?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Emails

Go into the email app settings on the phone and change the Email sync period. It is probably only set to 14 days. If this is also occurring on Laptop check the sync period on the email client on the laptop.

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