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clix
Level 2: Rookie

How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

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2 ACCEPTED SOLUTIONS

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Level 23: Superhero
Accepted Solution

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

That might be what the issue is?? Server having a brain fart as you should've been migrated to outlook.com.. I read from other posts the error message actually relates to being locked out.. Maybe consider contacting telstra directly and suggest to be migrated?

Cheers,
Dave

clix
Level 2: Rookie
Accepted Solution

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

phoned Telstra on 133933. The issue seemed to be to ensure that my incoming  and outgoing Mac mail servers were correct and then coaxing the server into believing it was me.  Telstra was helpful and took approx. 30 mins to fix with a couple of hiccups along the way.

 

Bob 

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10 REPLIES 10
Level 23: Superhero

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

clix
Level 2: Rookie

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Thank you Dave. I am sure it will work. My current problem after following you advice is that the server will not verify my password. Any suggestions?

Regards Bob
Level 23: Superhero

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Mmm. Are you able to confirm your user and pass via webmail?

http://webedge2.telstra.com/webedge/do/dologin

Cheers,
Dave

clix
Level 2: Rookie

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Tried logging in to webmail as suggested and can do so after entering username and password twice. Still cannot access mail through Mac Mail as will not verify password.

 

Bob

Level 23: Superhero

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Grrrrr. Can I ask where it sent you once you logged into your webmail? Was it to outlook.com/live.com or bigpond?



Sadly I don't have a Mac to play with and not up with the install process.

Cheers,
Dave

clix
Level 2: Rookie

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

BigPond

 

bob

Level 23: Superhero
Accepted Solution

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

That might be what the issue is?? Server having a brain fart as you should've been migrated to outlook.com.. I read from other posts the error message actually relates to being locked out.. Maybe consider contacting telstra directly and suggest to be migrated?

Cheers,
Dave

clix
Level 2: Rookie

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Thanks for your assistance.  You have been a help.  I will try Telstra.

 

Regards   bob

Level 23: Superhero

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

Cheers Bob,
Please let us know how you got on.. Hopefully it won't be to frustrating!

Cheers,
Dave

clix
Level 2: Rookie
Accepted Solution

Re: How can I change my BigPond primary email address from using Eudora to Mac OSX Mail?

phoned Telstra on 133933. The issue seemed to be to ensure that my incoming  and outgoing Mac mail servers were correct and then coaxing the server into believing it was me.  Telstra was helpful and took approx. 30 mins to fix with a couple of hiccups along the way.

 

Bob 

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