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Dummy111
Level 1: Cadet

How do I keeping my bigpond email address when I cancel my internet and landline currently bundled

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I need to cancel my telstra internet plan and landline that is bundled with  my bigpond email address .  

I still have another my account with other bundled services in MyAccount and the bigpond email address is my login for MyAccount and primary contact email for MyAccount. 

 

How do I keep the email when I cancel the rest that I will no longer use.

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I keeping my bigpond email address when I cancel my internet and landline currently bundl

You need to request to keep your Bigpond email when you put in the request to cancel your services. You will get the email service for free for a year and then there will be an Annual Charge for the service (about $75 at the moment).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I keeping my bigpond email address when I cancel my internet and landline currently bundl

You need to request to keep your Bigpond email when you put in the request to cancel your services. You will get the email service for free for a year and then there will be an Annual Charge for the service (about $75 at the moment).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Dummy111
Level 1: Cadet

Re: How do I keeping my bigpond email address when I cancel my internet and landline currently bundl

Thank you.

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