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FlossyFlossy
Level 1: Cadet

Old webmail login

Answered

Hi I have a bigpond email that regularly fills to capacity, I have great difficulty logging in as I have to go to an old bigpond login, 

as per below  https://webmail.bigpond.com/webedge/do/mail/folder/view?update=true

Is there anyway I can upgrade to the new system as the old one is painful

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager Community Manager
Community Manager
Accepted Solution

Re: Old webmail login

Hi FlossyFlossy & hudadam2,

 

We've a new email platform that will be arriving shortly, and will have information regarding this shortly also. Thanks for your patience, we'll give you the scoop as soon as we can.

 

Cheers, Tim 

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12 REPLIES 12
hudadam2
Level 1: Cadet

Re: Old webmail login

Ha ha, I've just complained about the same thing!

 

Robin

FlossyFlossy
Level 1: Cadet

Re: Old webmail login

Any luck? Answers

Community Manager Community Manager
Community Manager
Accepted Solution

Re: Old webmail login

Hi FlossyFlossy & hudadam2,

 

We've a new email platform that will be arriving shortly, and will have information regarding this shortly also. Thanks for your patience, we'll give you the scoop as soon as we can.

 

Cheers, Tim 

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jmor
Level 1: Cadet

Re: Old webmail login

so now that the old login does not work can some one please tell me how to delete the hundreds of unwanted emails?????

Support Team
Support Team

Re: Old webmail login

Hi jmor,

 

Does this one work?: https://webmail.bigpond.com/webedge/do/oldlogin

 

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Phil_P
Level 3: Gumshoe

Re: Old webmail login

Same problem as Poster. CANNOT DELETE MY EMAILS,!!!!!!!!! So frustrating. I used to have to use an old login URL when I travelled but cannot locate it. And all suggestions here seem to take me back to the one login in page.  Every time I try to delete I get a Technical error msg. All I won!t is the old login URL again. Please Telstra. An hour tonight to delete 6 emails!!!!!!

 

Telstra (Retired)
Telstra (Retired)

Re: Old webmail login

Phil_P, Did you try the link that Big_Dan provided? Have you tried configuring an email program or app to manage the emails instead?

 

- Shelly

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Phil_P
Level 3: Gumshoe

Re: Old webmail login

Thanks for response and yes, I did try poster's URL link but all logins seem to go to the same page now.  When I travel I use a tablet (iPad). Please suggest a suitable app that will work. Thanks. 

yeahwhatever
Level 1: Cadet

Re: Old webmail login

october 2016 and they still haven't given us what w need.  TO DELETE EMAIL IN BULK.   i have been on th phone for half an hour and they all ssay they know but am only getting the run around.

 

Telstra (Retired)
Telstra (Retired)

Re: Old webmail login

Hi yeahwhatever

Telstra are moving all email services off these old platforms and into Telstra Mail - so no new functionality will be added to the old services sorry.

You can check when you're being migrated to Telstra Mail here: https://emailupdate.telstra.com/consumeremail/home

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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abaphen1
Level 1: Cadet

Re: Old webmail login

I've been switched to the new email.  Now my emails are not coming through and I recieve an error message when I try to use the old login??? 

Telstra (Retired)
Telstra (Retired)

Re: Old webmail login

Hi abaphen1,

 

Sorry to hear about the confusion the new Telstra Mail set-up has caused you, you will need to ensure your settings have been updated for IMAP, POP and SMTP. The following page will also include walkthroughs and steps for a number of email programs customers use. You can find the required settings at: https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...

 

If you are still experiencing an issue with your email, I recommend chatting with our Technical Support LiveChat Team at: http://tel.st/gq6m

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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