Hi, I have a telstra business POP account with my own domain name (example@mydomain.co.au). Everything works fine from work with a telstra internet connection but when I try to send mail from home via another ISP I cannot send emails unless I change the outgoing mail server to the smtp server of that isp. While this works, it is quite fiddly and was hoping to find an easier solution. I have tried the recomended settings from the telstra website as per below. Any help woud be great, THanks
Was this helpful?
Thank you for your feedback
Thank you for your feedback
Hi AJ4510,
Thanks for your post.
If you setup your outgoing server as https://tel.st/j6j6n on server port 465 with SSL and username/password authentication you should be able to send mail from whatever connection you are using.
Do you get a specific error message?
What device or email client are you using?
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
With direct debit there’s no need to give paying your bill another thought.
Avoid queuing up and never worry about late fees again.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved