CrowdSupport®
Level 1: Cadet

Outlook 2007 Cannot send email

This problem happened over the last few weeks where I was asked to enter email password when sending.

It started off occassionaly, then happened more often.

I could get around the problem by just shutting down Outlook and then restarting and the outbox would empty.

Now I am stuck Smiley Sad

I tried recreating my profile as per instructions on bigpond site.

When I did the test message during setup, all worked fine.

But still I can receive and not send.

The error I am now getting on send is 

Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

 

Thanks for any assistance Smiley Happy

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5 REPLIES 5
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Outlook 2007 Cannot send email

This error can occur if rhe send direction on your internet is slow. Do speed test at http://speedtest.net. If the outgoing speed is below 50 Kb/s this could cause the problem.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Outlook 2007 Cannot send email

If its not outgoing speed the error could be caused by wrong type of encryption on outgoing server.

 

Click on "File"

Click on "Account Settings"

Double click on your email account.

 

Click on More settings.

 

If using port 465 use SSL as security type.

If using port 25 or 587 use TLS

 

see

 

https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...

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Level 1: Cadet

Re: Outlook 2007 Cannot send email

THanks for response.

Outgoing speed is 0.88Mbps 

 

I checked the settings as per reference and made a change.

 

I am now back to the original problem, asking for my password for sending 

 


Task 'matthew_xxxxxxxxxxx  - Sending' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.'

 

Back to where I started  Smiley Sad 

Highlighted
Level 1: Cadet

Re: Outlook 2007 Cannot send email

BUT I resstarted my PC and started Outlook and it works !!!!!

 

Many thanks 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Outlook 2007 Cannot send email

 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit