Level 1: Cadet

Outlook 2010 setup error

I have followed the guidelines for set up to Outlook 2010.

I have included the advanced settings for SSL as incoming 993 and outgoing 587.


When testing I can log in successfully to the incoming mail server but fail in the attempt to send a test e-mail.

I get an error message stating " your server does not support the connection encryption type you have specified"


Any help will be appreciated.



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Telstra (Retired)
Telstra (Retired)

Re: Outlook 2010 setup error

Hi Norm5 


Firstly sorry for the delay in responding to your post. 


You would be best to direct your inquiry to our specially trained Mobile  Support team either by calling 132200 or via Live Chat so they can run some checks for you.  (available 24x7)

-   Lindy

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