CrowdSupport®
Highlighted
Norm5
Level 1: Cadet

Outlook 2010 setup error

I have followed the guidelines for set up to Outlook 2010.

I have included the advanced settings for SSL as incoming 993 and outgoing 587.

 

When testing I can log in successfully to the incoming mail server but fail in the attempt to send a test e-mail.

I get an error message stating " your server does not support the connection encryption type you have specified"

 

Any help will be appreciated.

 

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: Outlook 2010 setup error

Hi Norm5 

 

Firstly sorry for the delay in responding to your post. 

 

You would be best to direct your inquiry to our specially trained Mobile  Support team either by calling 132200 or via Live Chat http://tel.st/gq6m so they can run some checks for you.  (available 24x7)


-   Lindy
 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now