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Sharply
Level 1: Cadet

Outlook Express

Answered

After years without a glitch,O/Express wants me to log in to receive incoming mail.I use the only user name I use & a generic password I use for all but every time I "log in",it takes me back to the start.How to I get rid of this nuisance popping up all the time & impedeing my access.

Thanks-

1 ACCEPTED SOLUTION

Accepted Solutions
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Outlook Express

Hey Sharply,

 

I've seen this error occur due to older passwords not conforming to the new password standards. Are you able to try resetting the password? Sometimes this can resolve this fault Smiley Happy

 

Brodie

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Outlook Express

Hey Sharply,

 

I've seen this error occur due to older passwords not conforming to the new password standards. Are you able to try resetting the password? Sometimes this can resolve this fault Smiley Happy

 

Brodie

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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