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Level 1: Cadet

Telstra slower than slow webmail cant access emails

over last few months been having trouble loading web mail had tech support changed my password ect but this just keeps happening just about over Telstra

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2 REPLIES 2
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Level 2: Rookie

Re: Telstra slower than slow webmail cant access emails

Its a nationwide outage with no solution in sight

 

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Telstra (Retired)
Telstra (Retired)

Re: Telstra slower than slow webmail cant access emails

Hey spud9,

 

I can appreciate your concerns with the email service and apologise for any inconvenience this has caused Smiley Sad As this has been an ongoing issue for an extended period of time then I would recommend having this discussed and tested further with our tech team to see if this can be resolved further. These teams can be reached on 133933 (ADSL/Cable) and 1800834273 - IVR > saying “faults” when prompted (NBN). Both these teams are available to assist 24/7.

Let us know how you go.

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