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northernangler1
Level 8: Inspector

Thunderbird

Answered

I can access my bigpond email via webmail using the supplied user name and password with few problems.

When I set up the bigpond email in thunderbird the user name and/or password is reported as incorrect.

 

I dont really want to access the supplied bigpond account as I use gmail exclusively.

 

It may be handy if telstra wants to email me for something that is not asociated with my gmail accounts. I can just add it to tke checked list in gmail without any problems.

 

I did have some problems with gmail initially as bigpond didn't want to receive mail from the biggest email provider in the world however I sorted that out.

 

If I change the password of my bigpond email account does that also affect the modem settings?

 

No great hurry with this question.

 

Telstra transmission manager, redundant in 1997 after 40 years.
1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: Thunderbird

Hey northernangler1,

 

If you are able to access your BigPond account via the My Account service at: 

 

https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do?ref=Net-Button-MyA...

 

From here you will be able to have the emails sent to this BigPond email address forwarded through to your Gmail account. 

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6 REPLIES 6
Level 20: Director

Re: Thunderbird

If you can access your email via webmail your password won’t need changing. If you don’t need to view your Bigpond email very often I would stick to using webmail. If you still want to go ahead with setting it up the page below will give you the mail server settings.

 

https://support.telstra.com.au/t5/Set-Up/IMAP-POP-and-SMTP-information-for-manual-email-setup/ta-p/3...

northernangler1
Level 8: Inspector

Re: Thunderbird

Unfortunately not much to do with thunderbird. I can actually send from the address ut not receive. Like you said virtually ignore it as Telstra should not be using it anyway.

Telstra transmission manager, redundant in 1997 after 40 years.
Support Team
Support Team
Accepted Solution

Re: Thunderbird

Hey northernangler1,

 

If you are able to access your BigPond account via the My Account service at: 

 

https://signon.bigpond.com/login?goto=https://my.bigpond.com/mybigpond/default.do?ref=Net-Button-MyA...

 

From here you will be able to have the emails sent to this BigPond email address forwarded through to your Gmail account. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

northernangler1
Level 8: Inspector

Re: Thunderbird

Good one, set up and hopefully it will work.
Telstra transmission manager, redundant in 1997 after 40 years.
Support Team
Support Team

Re: Thunderbird

Great to hear northernangler1, let us know how you go Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

northernangler1
Level 8: Inspector

Re: Thunderbird

Yes, the forwarding seemed to be the best method. Thunderbird certainly does not like telstra. The only thing not working with the new modem now is the wireless from my ENA solar inverter. I use it every three months to do a spread sheet on electricity costs so it is no real problem to go back to the Netgear for all the data on power costs.
Telstra transmission manager, redundant in 1997 after 40 years.

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