Sherri01
Level 1: Cadet

Unable to Send Email from Outlook - Error Message 0x800CCC6F

Hi,

 

Hoping someone can assist.  For the last two days we've only been able to receive emails in outlook, not send.  All sent emails just sit in the Outbox and I am receiving the following send/receive error: (xxx replacing IP numbers below).

 

(0x800CCC6F) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 554 nskntcmgw07p BigPond Outbound [OB105. Connection refused. xxx.xxx.xx.xxx is listed on the Exploits Block List (XBL). Please visit http://www.spamhaus.org/xbl/ for more information.'

 

Can send directly from webmail, just not through Outlook.  Any ideas?

 

TIA

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2 REPLIES
silcar
Level 6: Bloodhound

Re: Unable to Send Email from Outlook - Error Message 0x800CCC6F

Level 23: Superhero
Level 23: Superhero

Re: Unable to Send Email from Outlook - Error Message 0x800CCC6F

Hi there Tia,

I would suggest power cycling your modem as it seems your account have rolled into a dynamic IP address the individuals have reported as nasty.

By power cycling (disconnecting/turning off your modem router) with a delay of 10-30 seconds you should get a new IP and be back in actions....fingers crossed.

Cheers,
Dave