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Bwahi
Level 1: Cadet

Windows Live Mail Contacts Sync Broken

Hello,

 

I have setup Windows Live Essentials Mail client for my Bigpond emails and for some reason I am unable to sync my full contacts list. My contacts consits of 205 items on Webmail  while Windows Live Mail client syncs only 96. I tried configuring Windows Live Mail on a different PC and the issues persist. Does anyone know why?

 

Bwahi.

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1 REPLY 1
Telstra (Retired)
Telstra (Retired)

Re: Windows Live Mail Contacts Sync Broken

Hi Bwahi,

 

Is your BigPond account on the old mail server or the new one hosted by Microsoft? If uncertain, you can check by logging in here.

 

If you are on the new mail server, are you using POP or IMAP settings? https://go.telstra.com.au/helpandsupport/-/email-settings-summary

 

Have you tried manually exporting the contacts to a CSV file and then importing them into your client?

 

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