Level 1: Cadet

Windows Live Mail Contacts Sync Broken



I have setup Windows Live Essentials Mail client for my Bigpond emails and for some reason I am unable to sync my full contacts list. My contacts consits of 205 items on Webmail  while Windows Live Mail client syncs only 96. I tried configuring Windows Live Mail on a different PC and the issues persist. Does anyone know why?



Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Windows Live Mail Contacts Sync Broken

Hi Bwahi,


Is your BigPond account on the old mail server or the new one hosted by Microsoft? If uncertain, you can check by logging in here.


If you are on the new mail server, are you using POP or IMAP settings?


Have you tried manually exporting the contacts to a CSV file and then importing them into your client?


Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit