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Browny80
Level 1: Cadet

The emails available on my webmail only go back to April 2016, how do I access emails older than this using webmail or do i need to use a different program?

Roann
Level 2: Rookie

A few of my emails are automatically put into my Telstra Mail Junk folder by Telstra . I do not check my emails online - I want all of my emails to download into my email program on my pc. I have my own junk folder in my email program which manages m ...

tpf
Level 1: Cadet

I cannot receive emails I send to myself from Outlook (they are sent with BCC to other addresses who receive them) yet they appear in the Webmail inbox.When I send emails to myself from Webmail but they are not received in Outlook.In both situations ...

TechHead123
Level 3: Gumshoe

New Telstra broadband customer on a phone and broadband plan, with NBN connection in a week or so. When signing up the CSO agreed to create two mailboxes, one each for my wife and I. I subsequently received an email from him saying he'd done so, but ...

Mark_G2
Level 2: Rookie

I have a Bigpond e-mail address.  How can my partner set up a new (second) address for herself, on our shared home computer?

teddyboy2014
Level 4: Private Eye

Hi My current desktop is set up for Telstra NBN. I intend to get a new Desk top. Will I simply plug in, or does it need a reconfig? Regards

Cwgeorge
Level 1: Cadet

I have seen lots of posts about this but not of the answers seem to apply. I now have over 11,000 emails in my inbox. I just want to delete them all but there doesn't seem to be any way of doing this. Help please

Kevin_Hutch
Level 5: Eagle Eye

Recent changes to the fancy graphics on the notification emails I can no longer read them or connect to the links as they are not displayed on my windows 10 phone, works fine on my W10 laptop. The body of the email after the subject re:xxxxx does not ...

itsbardi
Level 2: Rookie

I have recently set up a brand new Mac laptop and when I loaded my bigpond email onto this Mac it only displays the last 14 days of emails. I am using SMPT mail.bigpond.com settings. While it was setting up it showed it was downloading the 1000+ emai ...

GZed
Level 2: Rookie

Hi,I noticed yesterday that backup email logs sent from one of my clients through mail.bigpond.com on port 25 were very slow to arrive. The send process was successful, but the recipient (me) wouldn't receive the emails until after a very long delay ...

Roann
Level 2: Rookie

A few of my emails are automatically put into my Telstra Mail Junk folder by Telstra . I do not check my emails online - I want all of my emails to download into my email program on my pc. I have my own junk folder in my email program which manages m ...

itsbardi
Level 2: Rookie

I have recently set up a brand new Mac laptop and when I loaded my bigpond email onto this Mac it only displays the last 14 days of emails. I am using SMPT mail.bigpond.com settings. While it was setting up it showed it was downloading the 1000+ emai ...

netbookings1
Level 2: Rookie

Hi Telstra Team!! Having issues with my server "202.47.95.196" not being able to email any bigpond accounts. I have checked with Spamhaus and its not blocked. I have no shortend URLs.  Can someone please help me out. It things we are spam but we arnt ...

AllysonA
Level 3: Gumshoe

As soon as I open Mozilla Thunderbird a window appears saying "Enter your password for ****** on pop.telstra.com. I have a Telstra Bigpond email address but my email provider (is that the correct word?) is Mozilla.

Oi
Level 5: Eagle Eye

What has happened to Telstra Bigpond email?I cannot login or send emails?Is there an "Outage" in Cannington 6107

JeanetteR
Level 1: Cadet

Hi I have a mailbox on my account for me and one for my husband. He has lost his password for his email account and I'm trying to reset it so I can set up email on his phone as well but when I try to login using his username to reset the password I g ...

Sharon1001
Level 2: Rookie

This happens when using webmail through the Telstra website and also where I have set it up in Outlook for Windows 10.

michellej
Level 2: Rookie

I have had this bigpond.com account for 20 years or so and now can'r send mail. I am using mac mail and have updated to OS X 10.13.4. I can receive mail OK and it is setup as a pop account. Do you have any fixes for this? Thanks, Michelle

Yumyum
Level 2: Rookie

I’ve noticed over the last few months that the length I’m able to view my emails is getting shorter and shorter. In January I was able to see emails from 12 months prior; now I can only see emails up to the middle of April 2018. What the hell is goin ...

vonjean
Level 4: Private Eye

I use a couple of years old laptop, which came with windows 10. Now it keeps telling me to download new windows 10, getting more insistent by the day! Says if I don't download, my laptop will not be secure.I have Norton virus protector, is this all I ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

stephen1963
Level 1: Cadet
yzowl
Level 1: Cadet

Email from Telstra requesting feedback might be a scam.I just trash it.

Trish15
Level 1: Cadet

HiUntil recently my employers generic emails for our payslips etc. have been able to be received but now they are going into my junk mail on my Telstra mail login. I have added their domain to the safe sender list Via Telstra MailAdding a safe sender ...

Rasputin
Level 2: Rookie

Why does Telstra Mail drop out?

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