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PC4
Level 1: Cadet

I have Telstra Mail and use Microsoft Outlook. I have accidentally move a folder where I've stored emails to the junk folder. I have moved that folder back to my outlook folder but all my mail older than 2019 are no longer in that folder. Is there an ...

27132
Level 2: Rookie

A email address linked to a BigPond account years ago. How do I get it transferred to another BigPond account ? . It was for a family member,then living at home, now independent.  We are both still Telstra customers with our own Telstra accounts.

DaveH123
Level 2: Rookie

Hi,  I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this. David

Cate2
Level 1: Cadet

Since NBN installed I cannot access my emails on my home computer. We have Foxtel so NBN installed alongside the Foxtel cable. Our computer is not WiFI enabled. How can I get emails - BigPond address on my lap top, using Outlook.  I have tried but ca ...

johnbee
Level 2: Rookie

This seems to be a common problem. Account pop and smtp are set up properly in outlook express  on windows xp using pop.bigpond.com and smtp.bigpond.com (same ip addresses as pop.telstra.com and smtp.telstra.com). When sending and receiving it instan ...

Newbii
Level 1: Cadet

I received an email from a strange address. It was like this.... 6149******9@telstra.online.com.au who is it from? What is that type of email address used for? How do I get one similar?

Tash131415
Level 1: Cadet

My Telstra.com email is not working it is saying my username and password are not correct

Pryon
Level 1: Cadet

Have deleted the emails from Outlook and wanted to replace the deleted emails with the emails from Telstra Webmail and need to know how.Can you help.Many thanksJohn Fletcher

Geeco
Level 1: Cadet

how do I add an additional email address 

PaulinDarwin
Level 1: Cadet

I am going away for a few days and I wanted to set an out of the office reply for my e-mail, but can't find where to do it at? Thanks,

DaveH123
Level 2: Rookie

Hi,  I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this. David

johnbee
Level 2: Rookie

This seems to be a common problem. Account pop and smtp are set up properly in outlook express  on windows xp using pop.bigpond.com and smtp.bigpond.com (same ip addresses as pop.telstra.com and smtp.telstra.com). When sending and receiving it instan ...

Newbii
Level 1: Cadet

I received an email from a strange address. It was like this.... 6149******9@telstra.online.com.au who is it from? What is that type of email address used for? How do I get one similar?

PaulinDarwin
Level 1: Cadet

I am going away for a few days and I wanted to set an out of the office reply for my e-mail, but can't find where to do it at? Thanks,

Clem2
Level 2: Rookie

Hi,
my Bigpond email keeps getting suspended (and it usually takes a week before anyone can figure out how to un-suspend it!).
I use a VPN on my PC (PIA - Private Internet Access) and I think it's when I forget the VPN is active and I access Webmail (o ...

Dummy111
Level 1: Cadet

I need to cancel my telstra internet plan and landline that is bundled with  my bigpond email address .  I still have another my account with other bundled services in MyAccount and the bigpond email address is my login for MyAccount and primary cont ...

TChoi
Level 1: Cadet

Dear Telstra Team, Our client have received the bounce message "550 5.7.1 Sender domain blacklisted. IB702" when they send to their Bigpond recipients The client is sending legit emails to their registers.Would you kindly advise how to get the sender ...

Trev22
Level 1: Cadet

I have 2 Telstra Emails and want to swap the primary from one to the other

Deb3369
Level 1: Cadet

Why can't I find where to cancel email forwarding it use to be in webmail now I have no idea someone please help me cancel it.

Magpie7
Level 1: Cadet

I'm struggling with three days of problems with mail on Mac. My account was suspended as compromised one day, password reset all ok, suspended next day, password reset ok again. All seemed fine but now mail is again not downloading and when I check p ...

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

stephen1963
Level 1: Cadet

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