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Telstra Mail

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Level 1: Cadet

I have two emails addresses. One is OK. I receive inbound emails and can send emails.The other email address was OK until Monday morning. Could send and receive emails. Since Monday morning I have not been able to do either through my Telstra Max Gat ...

Level 1: Cadet

Email deleted in the last 7days only

Level 1: Cadet

Do I have to delete each item in my inbox one by one?

Level 1: Cadet

Hi,We are having huge ongoing issues with our business in that we cannot send our company's invoices, bookings or newsletters to Telstra customers who use @ bigpond email addresses.We are a $10,000 a month Telstra corporate customer and our account m ...

Level 1: Cadet

When you forward an email to someone else - in line - it always puts 3 or 4 line gaps between each line - How do you stop it.

Level 1: Cadet

I am currently living in Indonesia and have been using my Telstra pre-paid number for What's App connection with family in Australia.Not sure how long the number will remain active as a little worried because this is my main contact for family?

Level 1: Cadet

I have set up five G Suite Google business emails all verified and working perfectly with my domain host. Clients can email me and I can receive their emails just fine. For some reason though neither of my personal bigpond emails can send to these Gm ...

Level 1: Cadet

I created an email account for my wife and went to use it, but the password did not work. SO I tried to change the password and always same error wrong password. So I deleted that account and tried to re-create it, that failed as account already in u ...

Level 1: Cadet

getting rejections emailing any bigpond acc as follows; gave this error:
5A170B8A448959F8 Message content rejected due to suspected spam. IB703
A problem occurred during the delivery of this message to this e-mail address. Try sendi ...

Level 2: Rookie

Recently during storm activity we had an outage which lasted approximately 12 hours. When services were restored somehow I lost connection to the IMAP servers and cannot access my mail. This has been going on for 3 weeks. I have followed step by step ...

Level 2: Rookie

I converted (compulsory) from POP to Imap around 12months ago which was fine - UNTIL -a month ago all of the emails in my inbox where deleted by Telstra - after a month today they have 'resolved' and closed my complaint - as there is nothing they can ...

Level 5: Eagle Eye

I like to use Eudora as my email client. It has been working without problems as a POP account on Telstra Mail since this service was instituted in 2016. I have not made any changes to the settings for incoming and outgoing servers in Eudora. Yesterd ...

Level 2: Rookie

I'm getting the following message when trying to access email on my iMac - Mail can't verify the identity of the server "". The certificate for this server is invalid (host name mismatch) Certificate issued by QuoVadis Global ...

Level 1: Cadet

Can you please advise me how to set up my bigpond email address on my new Mac OS Sierra 10.12.2.I have tried to add account and put in email address and password, then it says it has to contact the server for settings.  Then it comes back with a mess ...

Level 3: Gumshoe

How do I turn off the webmail junk filtering? I use POP mail to download my emails and I can deal with junk mail without the webmail filtering.

Level 1: Cadet

I followed the setup details for outbound email (ie port 465 on SSL) and still get the following: Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your serve ...

Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted),, to a Bigpond address (several, both and, I get a bounce message back: ---A message that you sent ...

Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to and email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

Level 1: Cadet

my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with ...

Level 1: Cadet
Level 1: Cadet

Email from Telstra requesting feedback might be a scam.I just trash it.

Level 1: Cadet

HiUntil recently my employers generic emails for our payslips etc. have been able to be received but now they are going into my junk mail on my Telstra mail login. I have added their domain to the safe sender list Via Telstra MailAdding a safe sender ...

Level 2: Rookie

Why does Telstra Mail drop out?

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