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adzi
Level 4: Private Eye

It's clear to see that there must be some sort of issue setting up Bigpond mail on Mac Mail. there are thousands of threads all telling people from Tech support what the SMTP and IMAP are supposed to be and yet the outgoing server just doesn't work!  ...

OzMerry
Level 1: Cadet

I have created 15 rules so far, and 5 of them do not work. I initially thought there may be a limit of 10, but the rules that don't work are randomly located in the list, not all at the end of the list (I haven't changed the original order they were ...

gimlee
Level 2: Rookie

hi support team,  im having trouble sending email ive been getting these error can you please addive me on how to fix it im using windows live mail Your server has unexpectedly terminated the connection. Possible causes for this include server proble ...

GuppyColor101
Level 1: Cadet

Hundreds of Inbox messages are gone, apart from the most rent dozen or so. Rang Telstra technical support twice but no one can help. Some people have posted on crowd support, say hundreds of their emails have disappeared then come back again. Has any ...

Cranky_old_man
Level 2: Rookie

the primary email address is all that i can see emails for... How do i get the other 2 to show up?

AC13G
Level 1: Cadet

I'm not receiving emails from my Bigpond account in Outlook on my iMac.  I think this coincides with having my Outlook account yearly subscription being renewed last week.  any correlation, or other ideas to re-boot this?  Thanks

JeanTeo
Level 1: Cadet

I kept receiving emails about delivery from telstra on nbn.i did not order anything and have no nbn service with Telstra.

andien
Level 1: Cadet

Telstra crowd support site has this useful post with links to firmware upgrades, necessary to avoid degraded performance after the changes they made to their network in 2017 (particularly affecting B28 devices):https://crowdsupport.telstra.com.au/t5/ ...

Trev22
Level 1: Cadet

I have 2 Telstra Emails and want to swap the primary from one to the other

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Trev22
Level 1: Cadet

I have 2 Telstra Emails and want to swap the primary from one to the other

Vivo
Level 2: Rookie

Hi. We have a quite a few people on our email list who have a bigpond.com email address. Unfortunately, some of the emails we've sent them have come back as hard bounces with this message (or similar): "Rejected by recipient's email security filter. ...

Dweeb
Level 2: Rookie

Hi crowd I am experiencing this problem on MacMail. I have been getting the below message on emails I try to send out - usually if the prefix to an email address is "info" "enquiry" or "admin" and sometimes to email addresses in my contacts eg one to ...

Cliff01
Level 2: Rookie

Hi, I've been on POP3 email platform since Telstra emails began. I'm now in the process of migrating my laptop, iphones and ipad to IMAP which have Outlook email on them also. I've moved iphones and ipads(my wife and mine) onto IMAP and that's all go ...

Hamish413
Level 1: Cadet

I cannot send emails with bigpond address on my iPad. It has been like this for ages.  

phlebas
Level 1: Cadet

Hi there, I usea hotmail account to sign into Telstra and I have been given a bigpond email account. I login to Telstra with the former and when i click webmail have to sing in with the bigpond email. However this does not bring up an email box. It t ...

Jos5
Level 1: Cadet

BigPond account using 2013 outlook previously synching to iPad and iPhone.My office 2013 froze so I had to reinstall and therefore outlook bigpond mail account was deleted.My bigpond email and folders that were synced from the old outlook bigpond acc ...

Marty__B
Level 1: Cadet

Do we need Bigpond to whitelist our address to allow the emails through. I have seen two other threads about this and neither resolved the issue, so it's concerning me this will be a challenge.

Moose213
Level 1: Cadet

I'm trying to set up my existing email on my Air, being told Bigpond is unable to verify my account name or password. What settings do I use (IMAP or POP?) for setup? I use POP and SMTP for incoming and outgoing on my MAC. Trying to duplicate.

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

stephen1963
Level 1: Cadet
yzowl
Level 1: Cadet

Email from Telstra requesting feedback might be a scam.I just trash it.

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