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Yumyum
Level 2: Rookie

I’ve noticed over the last few months that the length I’m able to view my emails is getting shorter and shorter. In January I was able to see emails from 12 months prior; now I can only see emails up to the middle of April 2018. What the hell is goin ...

MarvinBurns
Level 1: Cadet

Feb _ March 2017

vonjean
Level 4: Private Eye

I use a couple of years old laptop, which came with windows 10. Now it keeps telling me to download new windows 10, getting more insistent by the day! Says if I don't download, my laptop will not be secure.I have Norton virus protector, is this all I ...

Chantielle
Level 1: Cadet

I use my iPad and the apple email to get emails didn't realise it was coming through webmail as well.

CADMonkey
Level 1: Cadet

I created three additional emails from my account some time ago, now I need to access them and I can't reset the passwords as I don't know what they were I know this sounds dodgy, but the reasoning is simple, I've been using a third party provider m ...

WMax
Level 2: Rookie

I recently renewed my domain name through Telstra. Whois.com indicates that the domain name was updated on 17 April 2018. Since that date, all emails using my domain name address have stopped being redirected to my primary Telstra bigpond account. De ...

Damhel
Level 1: Cadet

Telstra purchased Pacific Internet (Pacnet) and closed down operating domain names without any warning or advice to customers. From a random moment in time Telstra just closed down the domain and we only got alerted to what was happening through tele ...

DavidTennent
Level 1: Cadet

I have recently returned from overseas where I was frustrated in not being able to send or reply to e mails from my i phone mobile .
I continually got the message Unable to contact the server imap@telstra.com i was definitely connected to the internet ...

Yumyum
Level 2: Rookie

I’ve noticed over the last few months that the length I’m able to view my emails is getting shorter and shorter. In January I was able to see emails from 12 months prior; now I can only see emails up to the middle of April 2018. What the hell is goin ...

vonjean
Level 4: Private Eye

I use a couple of years old laptop, which came with windows 10. Now it keeps telling me to download new windows 10, getting more insistent by the day! Says if I don't download, my laptop will not be secure.I have Norton virus protector, is this all I ...

netbookings1
Level 2: Rookie

Hi Telstra Team!! Having issues with my server "202.47.95.196" not being able to email any bigpond accounts. I have checked with Spamhaus and its not blocked. I have no shortend URLs.  Can someone please help me out. It things we are spam but we arnt ...

nothappyjan18
Level 1: Cadet

Telstra I have been for more than 5 days without my primary bigpond.net.au email and wondering when it will be fixed??? Really need this up and running again as my email was turned off because of a Telstra error. Can someone please contact me with a ...

Perrychef
Level 2: Rookie

G'day,I keep getting a Pop Up saying ' Your Big Pond Settings are Out of Date '  Please tell me how I can up date them.Cheers

Cossiewello
Level 1: Cadet

I have put all the information in including the imap, incoming imap.telstra.com and outgoing smtp.telstra.com SSL 993 for imap and 465 for Outgoing. It keeps saying my password is wrong, when I am adding a new password for a new email address. Can so ...

You-7-Beauty
Level 2: Rookie

Had found it hard to get internet up. Bought a new modem. Having trouble with devices having user names and passwords accepted.

RoverOz
Level 2: Rookie

Can receive but not send emails on my iPhone 8

rherber1
Level 5: Eagle Eye

Mailwasher is a nice little program for filtering email before downloading from the ISP mail server. Sometimes a wanted email can be inadvertently deleted to the Recycle bin in Mailwasher - but it can easily be restored so that it is re-sent from the ...

petz
Level 1: Cadet

How to change an existing PO ac to an IMAP ac with same email address.Should existing POP ac be deleted and a new IMAP account created?Any existing emails on server deleted during process?

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

stephen1963
Level 1: Cadet
yzowl
Level 1: Cadet

Email from Telstra requesting feedback might be a scam.I just trash it.

Trish15
Level 1: Cadet

HiUntil recently my employers generic emails for our payslips etc. have been able to be received but now they are going into my junk mail on my Telstra mail login. I have added their domain to the safe sender list Via Telstra MailAdding a safe sender ...

Rasputin
Level 2: Rookie

Why does Telstra Mail drop out?

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