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Hamish413
Level 1: Cadet

I cannot send emails with bigpond address on my iPad. It has been like this for ages.  

dj_4012
Level 1: Cadet

The majority of my email messages (including email sent to myself) are being categorised as spam (shows in spam folder in webmail and replicated into junk folder in outlook). I have attempted training the system by repeatedly marking emails from know ...

Edward81
Level 2: Rookie

Getting this error message when sending email from Office365 to a bigpond email address550 5.7.350 Remote server returned message detected as spam -> 558 5.7.1 5B8495C14B27B378 Message content rejected due to suspected spam. IB703  There is nothing i ...

NRL2019
Level 1: Cadet

Hi I have Foxtel through Telstra, one box on one tv, that's all good. I want to watch the NRL on a different TV (upstairs) and can't put a box there. I thought Foxtel Now would be the answer - through mobile phone and chrome cast... is it possible to ...

DPunter
Level 2: Rookie

My mail was working fine until Telstra suspended my email - they could not give me a reason. My email was then un-suspended. Now all of the mail clients that were previously working can not connect and download my email. I can logon to WebMail and re ...

topdrop55
Level 1: Cadet

I have tried 3 times to send an email from my yahoo account to my Bigpond account and none of them have been received. I sent the email to my gmail address and then forwarded it from gmail to my Bigpond email and it was received fine. I can send from ...

PN2019
Level 1: Cadet

Hi. I have just set up my bigpond email on a new laptop (imap) and now emails from bidpond and other outlook exchange emails go straight to junk. It's not a rules issue. How do I fix?

TonyDM
Level 1: Cadet

I have been running Outlook 2016 for Mac on my laptop for some time (version 16.16.7). It mostly works fine, but sometimes I find an email is present in Outlook but is not visible via Webmail, my iPhone or iPad. I suspect this may be because these em ...

phlebas
Level 1: Cadet

Hi there, I usea hotmail account to sign into Telstra and I have been given a bigpond email account. I login to Telstra with the former and when i click webmail have to sing in with the bigpond email. However this does not bring up an email box. It t ...

Lullaby21
Level 1: Cadet

Any idea how to get a telstra email address when you only have prepaid mobile wifi

Hamish413
Level 1: Cadet

I cannot send emails with bigpond address on my iPad. It has been like this for ages.  

phlebas
Level 1: Cadet

Hi there, I usea hotmail account to sign into Telstra and I have been given a bigpond email account. I login to Telstra with the former and when i click webmail have to sing in with the bigpond email. However this does not bring up an email box. It t ...

Jos5
Level 1: Cadet

BigPond account using 2013 outlook previously synching to iPad and iPhone.My office 2013 froze so I had to reinstall and therefore outlook bigpond mail account was deleted.My bigpond email and folders that were synced from the old outlook bigpond acc ...

Marty__B
Level 1: Cadet

Do we need Bigpond to whitelist our address to allow the emails through. I have seen two other threads about this and neither resolved the issue, so it's concerning me this will be a challenge.

Moose213
Level 1: Cadet

I'm trying to set up my existing email on my Air, being told Bigpond is unable to verify my account name or password. What settings do I use (IMAP or POP?) for setup? I use POP and SMTP for incoming and outgoing on my MAC. Trying to duplicate.

e11eventy8
Level 1: Cadet

Logged in to my computer, running Windows 10 using the mail program. All my emails have gone. Logged into webmail, all gone. Nothing in the deleted items either. I still have emails on my iphone 6. Any reason why all my emails have gone? Anyway to ge ...

realvb
Level 1: Cadet

I am trying to setup my outlook 365 webmail but keep getting issues when sending mail. There are some ref to : https://messaging.bigpond.com/update/status.do but this link takes me to the telstra front page..How do I get my pop3 and other setting?

Tsar_1
Level 2: Rookie

The last 3 days my email is out , I can receive emails but cant read them, also cannot send emails, yet another Telstra F@ck up no wonder people are moving to TPG your service is useless !!. No emails or letters to your customers advising a change to ...

Incaztec
Level 1: Cadet

How can I recover the personal contact details (Home Address etc.) a deletion email I have recovered but not the details.

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

stephen1963
Level 1: Cadet
yzowl
Level 1: Cadet

Email from Telstra requesting feedback might be a scam.I just trash it.

Trish15
Level 1: Cadet

HiUntil recently my employers generic emails for our payslips etc. have been able to be received but now they are going into my junk mail on my Telstra mail login. I have added their domain to the safe sender list Via Telstra MailAdding a safe sender ...

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