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Bugsy1
Level 1: Cadet

Hi,hope someone can help. Have made several calls to Telstra but not having much success.I have three email mailboxes on my account. One of them was compromised and account was suspended. Telstra reactivated the account and password was changed (on a ...

mongriella
Level 1: Cadet

I have Outlook 2007 on PC and use webmail on laptop .  Both have W10.  I want to keep my old emails but stop synchronsing all cos more than 2,500 in inbox which makes it too slow for webmail. Seems like I have to use IMAP.  HELP!! 

super11
Level 4: Private Eye

hi all when i go to my account signing in to webmail it says 'Your request could not be completed. Please try again later.' please help.

SH1066
Level 1: Cadet

I have over 45000 emails in webmail. I access emails only on iPad. iPad is up to date with deleted emails but now have upgraded iPad and the 45000 keep downloading to new iPad. I addressed this issue a few years ago when I upgraded iPad previously an ...

kerryn20101
Level 3: Gumshoe

I have a primary bigpond email account and a secondary bigpond email account. I also have a 3rd email account. I can login to the Telstra MyAccount using the primary account. I can read all emails on all 3 accounts.I use Thunderbird.I know all the pa ...

Dummy111
Level 1: Cadet

I need to cancel my telstra internet plan and landline that is bundled with  my bigpond email address .  I still have another my account with other bundled services in MyAccount and the bigpond email address is my login for MyAccount and primary cont ...

Yunak
Level 3: Gumshoe

For two days now I have not been able to view my primary mail box on line. I can recieve and send from my PC.When I try to view my mail on line I get the the three blinking dots and when returning to the Managing mailbox screen I get the message "We' ...

ElaineBarton
Level 1: Cadet

instructions on how to access my big pond account from my iphone whilst in New Zealand

Brad-123
Level 1: Cadet

even though i have read an email on my mobile it is still unread on my laptop and desktop computers. Reading it once on any device should change it on all devices

TChoi
Level 1: Cadet

Dear Telstra Team, Our client have received the bounce message "550 5.7.1 Sender domain blacklisted. IB702" when they send to their Bigpond recipients The client is sending legit emails to their registers.Would you kindly advise how to get the sender ...

Dummy111
Level 1: Cadet

I need to cancel my telstra internet plan and landline that is bundled with  my bigpond email address .  I still have another my account with other bundled services in MyAccount and the bigpond email address is my login for MyAccount and primary cont ...

TChoi
Level 1: Cadet

Dear Telstra Team, Our client have received the bounce message "550 5.7.1 Sender domain blacklisted. IB702" when they send to their Bigpond recipients The client is sending legit emails to their registers.Would you kindly advise how to get the sender ...

Trev22
Level 1: Cadet

I have 2 Telstra Emails and want to swap the primary from one to the other

Deb3369
Level 1: Cadet

Why can't I find where to cancel email forwarding it use to be in webmail now I have no idea someone please help me cancel it.

Vivo
Level 2: Rookie

Hi. We have a quite a few people on our email list who have a bigpond.com email address. Unfortunately, some of the emails we've sent them have come back as hard bounces with this message (or similar): "Rejected by recipient's email security filter. ...

Dweeb
Level 2: Rookie

Hi crowd I am experiencing this problem on MacMail. I have been getting the below message on emails I try to send out - usually if the prefix to an email address is "info" "enquiry" or "admin" and sometimes to email addresses in my contacts eg one to ...

Jieshou
Level 2: Rookie

Both emails I am sending from my Bigpond address and emails sent to my Bigpond address are being marked as undelivered with the message:  The following recipient(s) cannot be reached:Message content rejected due to suspected spam. OB703 

noeyedearr
Level 2: Rookie

Hi,Any help would be appreciated, the problem has been elevated to level 3 tech support 4 days ago and they can't fix the problem. I've spoken with about 10 people, even told that Telstra Business doesn't host my domain name, I had to call GoDaddy to ...

Cliff01
Level 2: Rookie

Hi, I've been on POP3 email platform since Telstra emails began. I'm now in the process of migrating my laptop, iphones and ipad to IMAP which have Outlook email on them also. I've moved iphones and ipads(my wife and mine) onto IMAP and that's all go ...

Bugsy1
Level 1: Cadet

Hi,hope someone can help. Have made several calls to Telstra but not having much success.I have three email mailboxes on my account. One of them was compromised and account was suspended. Telstra reactivated the account and password was changed (on a ...

SH1066
Level 1: Cadet

I have over 45000 emails in webmail. I access emails only on iPad. iPad is up to date with deleted emails but now have upgraded iPad and the 45000 keep downloading to new iPad. I addressed this issue a few years ago when I upgraded iPad previously an ...

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

MatteoMasca
Level 1: Cadet

Hi,
my name is Matteo Mascazzini and I’m a deliverability specialist for Mapp Digital.From about 6 months some of our Costumers are having problems to send to @@bigpond accounts.The problems consist in high deferred and blocked bounces. We would like ...

echorex
Level 1: Cadet

I have several clients sending out bulk emails using our mailservers. In the last week or so we've noticed a large number of bouncebacks for Bigpond addresses. Example responses:delivery temporarily suspended: lost connection with extmail.bigpond.com ...

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