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GIRLNEXTDOOR
Level 2: Rookie

Since Wednesday 21/09/19 this message has appeared on the Telstra Outages site: Email via Outlook.com - We are working to fix an issue that means some customers are unable to access Telstra mail (e.g. @bigpond.com addresses) via Outlook.com. Meanwhil ...

PennyDropped
Level 1: Cadet

In BigPond web mail, I cannot find an option under Emails to leave a clicked message "unread".  This would be a simple option to add and the lack of it is very annoying. Any ideas other than time-consuming use of the More menu to revert to Unread, or ...

Paul55
Level 1: Cadet

Both my parents and I are with Telstra for broadband and mobile services.Once parents close their home broadband account, is it possible for their email address to be added as a secondary mailbox to my account?If so, are there any costs - one off and ...

Pat231
Level 1: Cadet

I need help currently overseas receiving emails but unable to send text back home to let family OK. When I went into international roaming I may have not put password correctly in and I think I need to change my password?. Thanks

HT1900s
Level 1: Cadet

getting this error when trying to send a plain text email to someone I regularly send email to: 5D35814408500D53 Message content rejected due to suspected spam. OB703 [Err code" 558 5.7.1] surely telstra aren't deciding what content I can and can't w ...

60smusic
Level 1: Cadet

We have been told that our relative from Singapore (using Singnet ISP) has been having recent E-mails blocked (at least for the last 2 weeks) when sending E-mail to bigpond.net.au.   The following is an example of the error message he receives:-bb.bi ...

OutWest16
Level 1: Cadet

What are the options if I want to get my original @bigpond.com e-mail account migrated to IMAP. Telstra started this process several years ago but it stalled due to issues with the migration process - those of us left behind seem to have no options. ...

Rain100
Level 4: Private Eye

Can anyone help please?Have tens of thousands of emails being downloaded - all duplicates starting from a couple of years ago.Telstra wont assist. They only send links to read & follow. Tried to do that. Unfortunately, instructions provided don't nec ...

Xman_007
Level 1: Cadet

HiAfter I log in, an Error message This request took longer and timed out.  is it relates to the amount of emails I have on the mail server?

Maxine36
Level 2: Rookie

When is Telstra going to sort out the webmail, every day from about 4 pm I find it impossible to download my emails, keep getting the message they cant be accessed try again later,  Telstra NBN is slower than the old dial up system, think I have been ...

OutWest16
Level 1: Cadet

What are the options if I want to get my original @bigpond.com e-mail account migrated to IMAP. Telstra started this process several years ago but it stalled due to issues with the migration process - those of us left behind seem to have no options. ...

Rain100
Level 4: Private Eye

Can anyone help please?Have tens of thousands of emails being downloaded - all duplicates starting from a couple of years ago.Telstra wont assist. They only send links to read & follow. Tried to do that. Unfortunately, instructions provided don't nec ...

kath_2627
Level 2: Rookie

Hi there, I am one of the IT support for a company with. When a user sends email to any bigpond account, they are getting a bounced back message: Delivery is delayed to these recipients or groups: Charles Arnold (xxxx@bigpond.com)<mailto:xxxx@bigpond ...

M-M2
Level 1: Cadet

Over the past week or so my webmail has been really slow.It hangs with " sending message" ," unable to complete request" or "request timed out". Any ideas anyone.

DaveH123
Level 2: Rookie

Hi,  I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this. David

johnbee
Level 2: Rookie

This seems to be a common problem. Account pop and smtp are set up properly in outlook express  on windows xp using pop.bigpond.com and smtp.bigpond.com (same ip addresses as pop.telstra.com and smtp.telstra.com). When sending and receiving it instan ...

Newbii
Level 1: Cadet

I received an email from a strange address. It was like this.... 6149******9@telstra.online.com.au who is it from? What is that type of email address used for? How do I get one similar?

PaulinDarwin
Level 1: Cadet

I am going away for a few days and I wanted to set an out of the office reply for my e-mail, but can't find where to do it at? Thanks,

Clem2
Level 2: Rookie

Hi,
my Bigpond email keeps getting suspended (and it usually takes a week before anyone can figure out how to un-suspend it!).
I use a VPN on my PC (PIA - Private Internet Access) and I think it's when I forget the VPN is active and I access Webmail (o ...

Dummy111
Level 1: Cadet

I need to cancel my telstra internet plan and landline that is bundled with  my bigpond email address .  I still have another my account with other bundled services in MyAccount and the bigpond email address is my login for MyAccount and primary cont ...

caligirl
Level 1: Cadet

So I've had intermittent access to my bigpond through my outlook app for a few days and today I went to use the webmail (as suggested by Telstra who admit they are having problems and attempting to fix them) only to not have ANY emails on the webmail ...

BE9
Level 1: Cadet

This is sending me crazy since last week I Suddenly am unable to send emails on my iPhone with an error message “Unable to send email - a copy has been placed in outbox.  The recipient was rejected by the server because it does not allow relaying” Ca ...

Magpie7
Level 1: Cadet

I'm struggling with three days of problems with mail on Mac. My account was suspended as compromised one day, password reset all ok, suspended next day, password reset ok again. All seemed fine but now mail is again not downloading and when I check p ...

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

airzone
Level 1: Cadet

Seems to be a common recurring issue. I'm also having issues sending emails from my organisation to bigpond.com and bigpond.com.au email addresses with the issue being related to Sender score. I think my plight has been made more of a headache than u ...

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