CrowdSupport®
Broadband & nbn™

Telstra Mail

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
YdnaYevad
Level 6: Bloodhound

Yesterday afternoon my bigpond email stopped syncing with outlook app on my iPhone and iPad Pro. I can still get mail on my Mac. I’ve tried deleting outlook, resetting account, checked all setting, no success. I’ve had to resort to using the iOS mail ...

TALLAWANGRA
Level 1: Cadet

Can't connect to my bigpond.net.au account in Mac Mail so can't access my emails at all. It asks for my bigpond.net.au password but doesn't accept it. I can't use the reset password option as it sends the reset password link to my bigpond.net.au emai ...

windoze_killa
Level 2: Rookie

Hi All,I have been accessing my Dodo emails through our Telstra broadband for years. We used to use Outlook Express but the last couple of years I have been using Thunderbird with no problems. I have been trying to get Outlook 2019 working and no mat ...

Trojan1
Level 1: Cadet

My bigpond email account has been deactivated without warning. How do I reactivate it?

poodles1
Level 1: Cadet

Cant select the email account to re-activate (as it no longer exists - was closed accidentally today!). Cant contact call centre to reactivate due to Covid-19. Anyone had this problem before?

2eezy
Level 1: Cadet

why can i not log into my email account on my desktop or Ipad. I can on my laptop. this started a couple of days ago

Flyboy2
Level 1: Cadet

I regularly send emails when overseas from my bigpond email address to another bigpond email address. I found that occasionally my email is not sent and I get a message that the email I am sending it to is black listed.  This happens about every mont ...

ianed
Level 1: Cadet

My webmail automatically deletes the emails in my Trash folder after about one week. I have an old style POP3 account which I access occasionally on the Telstra website and I would like to keep the emails in the Trash folder for a lot longer if possi ...

dan_wheaton
Level 1: Cadet

Hi. I work for a school management system vendor, and part of our application sends emails to parents. Given the current COVID19 situation, the usage of emails to parents has ramped up, and because of this bigpond has blocked us. Is there any way to ...

JBMofBne
Level 1: Cadet

I have switched to iiNet and wish to cancel Telstra Home broadband bundle from the next billing period.I wish to keep my Bigpond address active. I believe there is an annual charge.How do I activate this cancellation and keep my address?

oldboy2
Level 1: Cadet

When I copy new photo into my email attachment box it ends up upside down and when received at the other email address ,when opened it is upside down. any advice on how to fix the problem

Floss76
Level 2: Rookie

I have found emails in my junk mailbox (33) when I have logged onto webmail via the internet. None of them are showing in my Outlook Junk Mail or Inbox when I open it on my computer, and are only transferring to my Outlook inbox when I do it via webm ...

Kaff
Level 1: Cadet

I’ve recently changed my Telstra password. When I change it in settings on my iPhone it verifies and then defaults back to my old password and I can’t get mail

Hunt44
Level 2: Rookie

Since buying a new PC with Windows 10 some of my emails are automatically being sorted into the deleted items folder before I've seen them.  Ive tried Windows Mail and Outlook and its happening with both.  How do I override this?

MMCL
Level 1: Cadet

Receive the following message when trying to send a test message - Send test email message: Cannot send the message. Verify the email address in your account properties. The server responded: 550 <> Sender rejected. OB500 I have had issues in sending ...

uwd_scott
Level 1: Cadet

Hi guys, my email server and any of the clients on it (various domains) cannot deliver email to anything @bigpond.com. They are being rejected. Assuming the entire IP address of our web server has been blocked. Can this be unblocked please?

TheWombat
Level 1: Cadet

I have just set up a new PC and set up my Bigpond email via Outlook and now I have lost several important folders and about a gap of about 3 years of emails any ideas?

V50
Level 1: Cadet

I received this email from k.pairton@bigpond.com. When I click on the link for verify, the url is:  https://searchoptimizedwebsite.com/res/login.php?goto=http%3A%2F%2Femail.telstra.com%3A443%2Fwebmail    THE EMAIL TEXT IS:   Dear Customer,   Email bo ...

Jim5678
Level 1: Cadet

The emails being rejected are post notifications on the forum being sent to forum members that have BigPond accounts.BigPond is the only one of many destinations mail servers that is giving this issue.The forum email system is configured with SPF, DK ...

al_h
Level 1: Cadet

Receiving the following message on various emails bouncing back:"This Message was undeliverable due to the following reason:Each of the following recipients was rejected by a remote mail server.The reasons given by the server are included to help you ...

windoze_killa
Level 2: Rookie

Hi All,I have been accessing my Dodo emails through our Telstra broadband for years. We used to use Outlook Express but the last couple of years I have been using Thunderbird with no problems. I have been trying to get Outlook 2019 working and no mat ...

Trojan1
Level 1: Cadet

My bigpond email account has been deactivated without warning. How do I reactivate it?

poodles1
Level 1: Cadet

Cant select the email account to re-activate (as it no longer exists - was closed accidentally today!). Cant contact call centre to reactivate due to Covid-19. Anyone had this problem before?

2eezy
Level 1: Cadet

why can i not log into my email account on my desktop or Ipad. I can on my laptop. this started a couple of days ago

Flyboy2
Level 1: Cadet

I regularly send emails when overseas from my bigpond email address to another bigpond email address. I found that occasionally my email is not sent and I get a message that the email I am sending it to is black listed.  This happens about every mont ...

ianed
Level 1: Cadet

My webmail automatically deletes the emails in my Trash folder after about one week. I have an old style POP3 account which I access occasionally on the Telstra website and I would like to keep the emails in the Trash folder for a lot longer if possi ...

Johnrf
Level 1: Cadet

Hi, we are sending emails to our members and over the last couple of weeks, emails are being put in the member's spam box in Telstra mail so even if they are using another mail reader i.e Outlook they are not receiving their mail. this is only happen ...

yass1
Level 1: Cadet

Hi, Im sick of having thousands if emails that never delete so want to change to IMAP.Ive seen the instructions but what does "to keep these folders, log into Webmail and re-create them before you change over" mean? and How do I do that? Do the email ...

DNA3
Level 1: Cadet

As of yesterday morning, my email account was suspended. I have had many emails recently - someone hacking accounts and changing passwords - I have tried to change everything. I rand Telstra yesterday and spent a looong time in the cue, only to be to ...

Gunzel
Level 1: Cadet

I have successfully used Outlook 365 for many years. 

But recenttly, I have been getting many "bounced mail" messages because my "inbox" is full. 

I've discovered the foldiers I created on Outlook 365 have been replicated on Webmail under "my folders".

...

Our community experts

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit