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WLB1
Level 1: Cadet

BigPond email/webmail Hi folks I cannot access my Telstra webmail account. I have received a message this morning "ATTENTION: Bounced Message Notification, bytes in the mailbox!!" If I cannot access my webmail account how can I correct this please? ( ...

Patf
Level 3: Gumshoe

For some reason Telstra is blocking my Windows Live from sending emails to those I have replied to no matter who they are. I can answer emails form Telstra Webmail but if I try and do so for my Windows Live account it wont get sent and Telstra is tel ...

Baleen
Level 1: Cadet

I'm in Iceland, and my Telstra Bigpond account on my iPhone 10 isn't sending mail - but I'm receiving it. Weird. I'm getting the 'Cannot send mail' error message: 'the connection to the outgoing server "smtp.telstra.com" failed'. Can anybody help, pl ...

starflight
Level 1: Cadet

Hi all - first post, so please forgive any errors.Strange situation on one of our email accounts - it won't send from either iphone or win7 windows live mail. Receives ok. On sending, the PC Returns an error 500 suspected spam, the iPhone a message a ...

iHAVEnoCLUE
Level 2: Rookie

Just bought a new computer, and had a hell of a time as thousand of old emails archived on my backup , auto uploaded to my bigpond email and used up my storage allowance. I keep most of my old emails for reference on my laptop if I have to find them, ...

NeonCarrot
Level 2: Rookie

How to get a second email address?

Burg70
Level 1: Cadet

Hi All, A few years ago I migrated my old BigPond POP3 mail account across to iMAP using a backend tool the Telstra BigPond mail team provided to me at the time which was not a good experience, the reason being was I lost a lot of mail and folders wh ...

Kilo
Level 1: Cadet

where can I find the IMap and POP settings?

JL28
Level 1: Cadet

Hi, my email address has been suspended for 3 WEEKS. 6 separate phone calls to Telstra and the issue remains unresolved. Each time, I get told the same thing- to call back in 24-48 hours. Apparently a case manager was assigned but this person has NEV ...

Patf
Level 3: Gumshoe

After I updated Windows 10 to the May 1903 version I had a small problem Windows Live connection to bigpond.com emails failed. I reconfigured it in POP3 by accident and has not problem answering and getting emails t o Windows Live, when I realised I' ...

Patf
Level 3: Gumshoe

After I updated Windows 10 to the May 1903 version I had a small problem Windows Live connection to bigpond.com emails failed. I reconfigured it in POP3 by accident and has not problem answering and getting emails t o Windows Live, when I realised I' ...

OhNo1
Level 2: Rookie

I have almost 100,000 emails in my Telstra mail account and Microsoft mail on my Mac. How do I bulk deleat?

Lulu08
Level 1: Cadet

I use a Primus email address through my Bigpond Account. Don’t use BP mail at all. Setting up Mail on new XS Max - can receiveIncoming mail OK, but have used every possible Outgoing Host Name as per the Telstra Support but absolutely no luck in being ...

M-M2
Level 1: Cadet

Over the past week or so my webmail has been really slow.It hangs with " sending message" ," unable to complete request" or "request timed out". Any ideas anyone.

OutWest16
Level 1: Cadet

What are the options if I want to get my original @bigpond.com e-mail account migrated to IMAP. Telstra started this process several years ago but it stalled due to issues with the migration process - those of us left behind seem to have no options. ...

Rain100
Level 4: Private Eye

Can anyone help please?Have tens of thousands of emails being downloaded - all duplicates starting from a couple of years ago.Telstra wont assist. They only send links to read & follow. Tried to do that. Unfortunately, instructions provided don't nec ...

kath_2627
Level 2: Rookie

Hi there, I am one of the IT support for a company with. When a user sends email to any bigpond account, they are getting a bounced back message: Delivery is delayed to these recipients or groups: Charles Arnold (xxxx@bigpond.com)<mailto:xxxx@bigpond ...

super11
Level 5: Eagle Eye

Hi all How do I find my webail login? Please help me ASAP.

DaveH123
Level 2: Rookie

Hi,  I work for a large retailer and our order emails to bigpond customers are being blocked, can someone please assist me with this. David

johnbee
Level 2: Rookie

This seems to be a common problem. Account pop and smtp are set up properly in outlook express  on windows xp using pop.bigpond.com and smtp.bigpond.com (same ip addresses as pop.telstra.com and smtp.telstra.com). When sending and receiving it instan ...

WLB1
Level 1: Cadet

BigPond email/webmail Hi folks I cannot access my Telstra webmail account. I have received a message this morning "ATTENTION: Bounced Message Notification, bytes in the mailbox!!" If I cannot access my webmail account how can I correct this please? ( ...

starflight
Level 1: Cadet

Hi all - first post, so please forgive any errors.Strange situation on one of our email accounts - it won't send from either iphone or win7 windows live mail. Receives ok. On sending, the PC Returns an error 500 suspected spam, the iPhone a message a ...

caligirl
Level 1: Cadet

So I've had intermittent access to my bigpond through my outlook app for a few days and today I went to use the webmail (as suggested by Telstra who admit they are having problems and attempting to fix them) only to not have ANY emails on the webmail ...

BE9
Level 1: Cadet

This is sending me crazy since last week I Suddenly am unable to send emails on my iPhone with an error message “Unable to send email - a copy has been placed in outbox.  The recipient was rejected by the server because it does not allow relaying” Ca ...

Magpie7
Level 1: Cadet

I'm struggling with three days of problems with mail on Mac. My account was suspended as compromised one day, password reset all ok, suspended next day, password reset ok again. All seemed fine but now mail is again not downloading and when I check p ...

Mary279
Level 2: Rookie

I've just got a new computer as my last one died. I've got Office 365 and had no problems setting up Outlook on my new computer. Only problem is the above error message I receive when I try to send an email. Can anyone help me with this?

Leviathan
Level 2: Rookie

I have been able to setup the CalDav account in the iOS settings (which become verified).But when attempting to add the calendar to the app, I am continually prompted for my password (which does not get verified). The p/w works on webmail client.I ha ...

GS3228
Level 1: Cadet

My primary mailbox was deactivated and other mailboxes deleted, I assume during telstra mail migration.First impact noticed 4th December. I've reactivated primary mailbox (not used for mail) but can't re-add my others that we do use daily because the ...

oblong
Level 1: Cadet

When I send mail by the SMTP mail server associated with my Web site/domain name (not Telstra hosted), hemlock.nocdirect.com, to a Bigpond address (several, both bigpond.com and bigpond.net.au), I get a bounce message back: ---A message that you sent ...

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