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nakij
Level 1: Cadet

bulk deleting bigpond emails

Just received my new phone and it is now downloading all my emails from the bigpond account 10,000 so far?  How do i delete the emails off the server and can i set up an auto delete when it is downloaded to my phone?

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3 REPLIES 3
Telstra (Retired)
Telstra (Retired)

Re: bulk deleting bigpond emails

You can delete emails via Webmail using https://email.telstra.com to log in. You will only be able to delete approximately 50-70 at a time though.

 

Moving forward, the way to auto delete the emails is with the settings within the email app that you use to manage your emails.

 

Typically there will be settings along the lines of: 

 

- leave a copy on the server

- delete from server when deleted from Inbox

 

It also depends on how you have configured your email program. Are you using POP or IMAP?

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Ropo999
Level 1: Cadet

Re: bulk deleting bigpond emails

Can someone tell me precisely how to highlight and delete 50-70 emails at a time (if that's the limit) in telstra webmail? I'm baffled.

Support Team
Support Team

Re: bulk deleting bigpond emails

Hey Ropo999,

 

You just have to select the check box against the emails that you are seeking to have deleted. Once all of the emails you are wanting to remove have been checked, then you just have to select the 'Delete' Button that looks like a trash can in options bar just under your username. Once they have been moved to the trash folder, you can have that folder emptied. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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