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Level 2: Rookie

create additional bigpond email address

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@bigpond.com

How do I create an additional bigpond email account so when I log on to check my mail I can manage both emails at the same time?
1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Accepted Solution

Re: create additional bigpond email address

Hey @Sfalconar  Weclome to CS.

 

You can create new accounts following the instructions here:

https://www.telstra.com.au/support/category/email/manage/close-or-reopen-an-additional-mailbox

 

Basically, logi to your account using the primary account, On the My services page, select Additional Mailboxes. and go ahead and add new ones. It will lool like the image below.

 

You can manage them, but via webmail, you can only login to one at each time (though you might be able to have different browser tabs open to each mailbox)

 

If you want to receive email from all mailboxes at the same time, you probably need to either add the new additional accounts to your mail program on your PC/Mac/Smartphone/Tablet.

bigpond mail.PNG

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If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


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5 REPLIES 5
Level 22: Superhuman
Accepted Solution

Re: create additional bigpond email address

Hey @Sfalconar  Weclome to CS.

 

You can create new accounts following the instructions here:

https://www.telstra.com.au/support/category/email/manage/close-or-reopen-an-additional-mailbox

 

Basically, logi to your account using the primary account, On the My services page, select Additional Mailboxes. and go ahead and add new ones. It will lool like the image below.

 

You can manage them, but via webmail, you can only login to one at each time (though you might be able to have different browser tabs open to each mailbox)

 

If you want to receive email from all mailboxes at the same time, you probably need to either add the new additional accounts to your mail program on your PC/Mac/Smartphone/Tablet.

bigpond mail.PNG

__________________

If I've helped in some way, a Kudos would be appreciated.
Any opinions I express or advice I give are purely my own, and don't represent Telstra.


View solution in original post

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Level 2: Rookie

Re: create additional bigpond email address

Bingo!!! Got it thank you so much 😊
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Level 2: Rookie

Re: create additional bigpond email address

Thanks for your prev replies - I also have the same issues and following out your instructions on a manual basis as the auto save is not working.

 

All I seem to get is "unable to verify account name or password "

 

Any suggestions ?

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Telstra (Retired)
Telstra (Retired)

Re: create additional bigpond email address

Hi @Glenmore,

 

The way I have been creating additional mailboxes is logging into My Account:

http://tel.st/cpyn

 

Going to the page for your Broadband service and then clicking on "View and manage the mailboxes" under the Mailboxes heading at the bottom of that page. let me know if that helps or not.

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Level 2: Rookie

Re: create additional bigpond email address

All done now - thanks mate.

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