Level 1: Cadet

email account

I have just updated my PC to windows 10 and now can not access my email account at it is telling me they can't find that account. very annoying 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: email account

Have you set up the email app on the PC to use the following settings.


Incoming server details:
Incoming server address:

Incoming server port: 993

Encrypted connection: SSL

Outgoing server details:
Outgoing server address:

Outgoing server port: 465 (recommended) or 587

SMTP authentication: On

Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password:
User name: Your Telstra email address - ending in ‘’, ‘’ or ‘’

Password: Your Telstra email account password - REMEMBER it’s case sensitive.

Other settings to check:
Make sure ‘Outgoing server requires authentication’ is ticked.

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