Telstra2468
Level 1: Cadet

End of contract

Answered

My contract ends in a few weeks, I rarely use the phone.

 

Can I keep the phone but use those recharge vouchers (say $30 for 3 months) ?

 

If yes, do I have to reconfigure anything ?

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: End of contract

You would need to speak to the disconnection team on or after the end date of the contract (or termination charges may apply) and request your service to be converted to prepaid, they will do an post-to-pre order for you and you will be moved to prepaid and then be able to just recharge as required.

It is worth having a look at the prepaid options before that, as they will ask which offer you are after. Long Life gives you the most time on a recharge - at 6 months on a $30 recharge, but will not give you as much value as say Simplicity which only gives you 2 months on a $30 recharge. If you have a look at http://tel.st/prepaid - it has the 4 options and their details.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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1 REPLY 1
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: End of contract

You would need to speak to the disconnection team on or after the end date of the contract (or termination charges may apply) and request your service to be converted to prepaid, they will do an post-to-pre order for you and you will be moved to prepaid and then be able to just recharge as required.

It is worth having a look at the prepaid options before that, as they will ask which offer you are after. Long Life gives you the most time on a recharge - at 6 months on a $30 recharge, but will not give you as much value as say Simplicity which only gives you 2 months on a $30 recharge. If you have a look at http://tel.st/prepaid - it has the 4 options and their details.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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