Level 2: Rookie


My adsl2 router/modem has died. NBN is supposed to come to my address in June.  Is there something I can get that will do both ADSL2 and be NBN ready?

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Level 22: Superhuman
Level 22: Superhuman

Re: modem/router

If you elect to purchase a new Telstra Smart Modem Gen 2 it will work both on ADSL and NBN.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

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Support Team
Support Team

Re: modem/router

Hi @cazan


Existing or recontracting customers can buy a Telstra Smart Modem Gen 2 outright or with a Hardware Repayment Option (HRO).


The Telstra Smart Modem Gen 2 is $216 outright RRP or $9/month for existing Telstra customers.


You can find more information about the modem here


If you'd like to discuss anything account specific, please speak with us securely online here or by calling 132200.


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Level 2: Rookie

Re: modem/router

Hi ShannonD
I purchased the Gen 2 yesterday but am still having issues! Waiting on a technician. Hopefully up and running by tomorrow. The really good thing with the Gen 2, it has switched to mobile mode so we have access.
Thanks for the reply.

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