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There wasn't really a unique code. It was TELSTRA. And you needed to book with the venue direct.
Sorry to read about your issues purchasing pre-sale tickets.
There is no code for general Telstra customers, they are purchased through your My Account page under the Telstra Thanks section.
I hope you were successful however if not, better luck next time.
Please reach out again if you have any other questions or concerns going forward.
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