NellPat1
Level 1: Cadet

How do I find out my Telstra

How do I find out Telstra ID. I have phoned support and chat but not much help I still can't find it . I have tried other methods it will not accept my email address or my usernames when I try to reregister it won't let me. I just want to use Telstra thanks to buy tickets it says it needs ID and I have no idea what thye are I must have used something to get my Telstra 24/7 app up and running?

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2 REPLIES 2
Level 25: The Singularity
Level 25: The Singularity

Re: How do I find out my Telstra

The login that you used for this forum is your Telstra ID. You will then need to link your services to it. It you previously had a Telstra ID set up you may need assistance from 132200 to link your services to it.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 24: Supreme Being
Level 24: Supreme Being

Re: How do I find out my Telstra

To log into crowdsupport here you would of needed to use a Telstra ID.

You can associate it to your Telstra account via going to http://telstra.com/myaccount and logging into it. You can then press the 'add account' button that is either underneath the welcome message or in account settings. I'd your telstra services are already appearing there you will take need to add an account

If you have pre-existing ID's, the only team I know that can check is the 24x7 myaccount team via live chat
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

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