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Lauren7
Level 1: Cadet

Redemption of 200GB OneDrive storage

I have been trying to follow a link that I received in a Telstra email which said I could redeem 200GB of microsoft OneDrive storage, however when I click on the link it always comes up with 404 - page not found, so I am unsure on how to redeem this offer? 

 

Any help would be appreciated, thanks.

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4 REPLIES 4
Level 24: Supreme Being
Level 24: Supreme Being

Re: Redemption of 200GB OneDrive storage

When did you receive the email?

Would you be able to screenshot or post a copy of it?
Technically the 200GB offer ended at the end of last year
I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale
Johnno7
Level 1: Cadet

Re: Redemption of 200GB OneDrive storage

I have been having the same problem. I received an email last week about the OneDrive offer but the link provided doesn't go anywhere. I tried calling technical support but got transferred around and nobody had any idea. Screenshot of the email below:

Capture.PNG

Support Team
Support Team

Re: Redemption of 200GB OneDrive storage

Hi @Lauren7 and @Johnno7,

 

Thanks for your interest in the Telstra OneDrive offer. The offer ended on December 31, 2017 however, unintentionally this remained on the landing page of our website past this time. This is why you have been unable to redeem the offer. I’m sorry for any confusion or inconvenience.

 

- Tim 

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Johnno7
Level 1: Cadet

Re: Redemption of 200GB OneDrive storage

Hi Tim, thanks for the message. Is there anything that Telstra thanks offers instead in terms of online storage? It was a part of the reason I recently switched to a 24-month Telstra Mobile plan... and I received the email after I signed up.

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