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jaydan
jaydan
Level 1: Cadet
June

Telstra Plus Village Movie Tickets - Unable to Book

Answered

Hi,

I've been unable to book the discounted $12.50 Village Movie tickets which is offered to Telstra Plus members. Everything appears to work up to the point that I submit my payment details. A message is displayed showing that the payment was unsuccessful.

Things I have tried:
- booking on a different computer
- using different credit cards
- paying via paypal
- using the old 'Telstra Thanks' page
- using the new 'Telstra Plus' page

The result is always the same - payment is unsuccessful via the booking page. FYI, there are no issues with my payment cards (I use the daily in-store and online).

Can this be investigated? Thank you.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
June
Accepted Solution

Re: Telstra Plus Village Movie Tickets - Unable to Book

In response to jaydan
The payments are made directly with the Cinema chain, so you would need to contact them to find out why it is failing.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity
June
Accepted Solution

Re: Telstra Plus Village Movie Tickets - Unable to Book

In response to jaydan
The payments are made directly with the Cinema chain, so you would need to contact them to find out why it is failing.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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