Telstra Plus Village Movie Tickets - Unable to Book

[jaydan]

Hi,

I've been unable to book the discounted $12.50 Village Movie tickets which is offered to Telstra Plus members. Everything appears to work up to the point that I submit my payment details. A message is displayed showing that the payment was unsuccessful.

Things I have tried:
- booking on a different computer
- using different credit cards
- paying via paypal
- using the old 'Telstra Thanks' page
- using the new 'Telstra Plus' page

The result is always the same - payment is unsuccessful via the booking page. FYI, there are no issues with my payment cards (I use the daily in-store and online).

Can this be investigated? Thank you.

[Jupiter · Accepted solution]

The payments are made directly with the Cinema chain, so you would need to contact them to find out why it is failing.