Highlighted
hammo1000
Level 2: Rookie

Telstra Thanks AFL Finals Tickets

Answered
I logged in at 3pm today to purchase Tickets to the Swans v Adelaide Semi Final at the SCG. I was surprised that all that was offered was Cat 3 and then I was dissapointed and upset when I could not get even 1 single ticket. Yet I can get the 3 category 2 tickets through Ticketek. If you are not going to have any tickets that can be purchased for a promotion do not advertise it. Let down yet again by Telstra!!!
1 ACCEPTED SOLUTION

Accepted Solutions
hammo1000
Level 2: Rookie
Accepted Solution

Re: Telstra Thanks AFL Finals Tickets

That was not the problem, I logged in straight away and could not have missed out if you had any allocation. I see now there is some available again but too late for me. I did have a call from Telstra and it has been rectified now. One thing I can say Telstra are getting better at complaint resolution but it should not have to get to that.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Support Team
Support Team

Re: Telstra Thanks AFL Finals Tickets

Hi hammo1000

 

I can appreciate the frustration. Due to high demand, our allocation did sell-out quickly, 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

hammo1000
Level 2: Rookie
Accepted Solution

Re: Telstra Thanks AFL Finals Tickets

That was not the problem, I logged in straight away and could not have missed out if you had any allocation. I see now there is some available again but too late for me. I did have a call from Telstra and it has been rectified now. One thing I can say Telstra are getting better at complaint resolution but it should not have to get to that.
Support Team
Support Team

Re: Telstra Thanks AFL Finals Tickets

Thank you for letting us know how this one went hammo1000, apologies for any inconvenience caused.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now