CrowdSupport®
Level 1: Cadet

Telstra Thanks Movie Tickets

Telstra Thanks is missing dates for the movie I want to book yet it is definately playing over xmas as I've checked on the Event Cinema website. Instead of getting a reply from Telstra to my question I get fobbed off to public forum! I guess there's no discounted tickets over xmas period which is fine but why can't they just say that.

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6 REPLIES 6
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Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Thanks Movie Tickets

The Telstra Thanks Movie offer after 5pm on Saturday, on Public Holidays or on any special interest or promotional screenings.

It is listed as a limit on the Thanks page...
https://www.telstra.com.au/thanks/movies

I honestly don't know why the support team didn't just say that...
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Thanks Movie Tickets

Wow. Bad English. The offer doesn't apply on those. Sorry.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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Level 1: Cadet

Re: Telstra Thanks Movie Tickets

Hi

last month you had a special offer with Telstra thanks for $8 movie tickets. I bought 3 tickets totalling $24 I think on 14 January . I can't locate my vouchers and hope you can help.

thx

gilda

<removed for your privacy>

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Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Thanks Movie Tickets

Hi @Gilda,

As this is a public forum no on here has access to account information and it is also not a advisable, again because of the public nature of the forum to post your personal details, as such I have reported it to the moderation team to have it removed for your privacy.

Most of those offers are actually processed via one of the partners, for example Event Cinemas, Village Cinemas... ect... you might be able to get it by contacting the support for that provider however many of those sorts of vouchers are 'treated like cash' and if lost are not able to be replaced.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Highlighted
Level 1: Cadet

Re: Telstra Thanks Movie Tickets

Hi,

I have purchased Events Cinema movie ticket using Telstra Thanks but by mistake selected the wrong session (day). Please can you guide me how to chage the session date.

Thanks

Jakh
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Telstra (Retired)
Telstra (Retired)

Re: Telstra Thanks Movie Tickets

Hi Jakh

You'd need to contact the cinema and see if they'll offer to change it.

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