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Telstra Thanks Movie tickets

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Is there any issue with purchasing Telstra Thanks Movie Tickets? I can order, select my tickets but when I put my details into pay it states that was a problem with payment method. Any help from Telstra would be appreciated as I want to purchase tickets for a late afternoon session today.

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Thanks Movie tickets

If the issue is with the payment side of it, you will need to contact either village or event cinema (depending on the location selected) as once Telstra validate you, they direct you to the cinema website with the discount available. Issues with the cinemas site would need help from that organisation.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Thanks Movie tickets

If the issue is with the payment side of it, you will need to contact either village or event cinema (depending on the location selected) as once Telstra validate you, they direct you to the cinema website with the discount available. Issues with the cinemas site would need help from that organisation.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit