I redeemed my Telstra plus points on 2nd November for the new beats headphones. I haven’t received the item and have sent five email in total now. Anyone else had issues? I’m thinking about finally moving on after 15 years.
Was this helpful?
Thank you for your feedback
We can help right now
Really sorry for the frustration, Hayco. Did we send through an email with tracking number, when you lodged the order? Check your junk folder. - Matthew.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.All moderation actions are supported by the CrowdSupport Community Guidelines
I am a Gold Plus Member. Supposed to have access to Stan for 6 months free. I contacted Telstra 3 ...
As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when ...
I am trying to redeem the offer received by email from ‘Telstra Thanks’ but it keeps saying it canno ...
Just signed up with Telstra, got a nbn and Telstra tv bundle. Am still waiting for 25,000 points and ...
With direct debit there’s no need to give paying your bill another thought.
Avoid queuing up and never worry about late fees again.
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved