Level 1: Cadet

Telstra plus redeem points.. 3 weeks and counting

I redeemed my Telstra plus points on 2nd November for the new beats headphones. I haven’t received the item and have sent five email in total now. Anyone else had issues? I’m thinking about finally moving on after 15 years. 

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Support Team
Support Team

Re: Telstra plus redeem points.. 3 weeks and counting

Really sorry for the frustration, Hayco. Did we send through an email with tracking number, when you lodged the order? Check your junk folder. - Matthew. 

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