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Level 1: Cadet

TelstraPlus Queen tickets

I won Queen tickets in the recent TelstraPlus comp, but they haven’t arrived in my email yet. How do I follow up? 

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5 REPLIES 5
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Level 1: Cadet

Re: TelstraPlus Queen tickets

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Community Manager Community Manager
Community Manager

Re: TelstraPlus Queen tickets

Hi @ImmeEm 

 

Apologies for the issues you've had with this. 

 

Were you notified via email that you were a winner? If so, there should be contact details within this which you can use to follow up on your prize. 

 

Please let me know if this is not the case? Thank you!

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 1: Cadet

Re: TelstraPlus Queen tickets

Thanks @ashliem  . As per the competition details, they rang first, confirmed my email and then was meant to be email the tickets but they haven’t arrived. I’m hoping I didn’t delete them through junk mail 

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Level 1: Cadet

Re: TelstraPlus Queen tickets

 

 

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Community Manager Community Manager
Community Manager

Re: TelstraPlus Queen tickets

Hi @ImmeEm 

 

Thanks so much for sharing those details with me.

 

I have sent you a private message to follow up further Smiley Happy 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines.

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