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Tepy74
Level 1: Cadet

Thanks Movies

The last two days l have tried through the 24 x 7 app to buy some movie tickets through the Telstra Thanks and it says im not eligible and do not have an account.  When l used this a few weeks ago and it worked and lm logged in with my user id.  So how do l fix this or who do l speak with as the person on the chat app said to speak to someone on crowdstrike

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity

Re: Thanks Movies

I am guessing that you are in NSW and trying to book at an Events Cinema as I just tried that and it failed, but it works for Village in Victoria.

 

I'd say that there is a problem with the gateway to the Events Cinema website.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Tepy74
Level 1: Cadet

Re: Thanks Movies

No im in Vic, trying to book a movie at Village. Was able to do so a few weeks ago and now it says im no eligible and need to log in with my account, which im already logged in as.
Support Team
Support Team

Re: Thanks Movies

Hi Tepy74 and Jupiter,

 

Thank you for letting us know, we have passed this to our Thanks team for further investigation.

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