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malbwhite
Level 1: Cadet

My experience so far ordering my first product from the Telstra Plus website  as a Gold Tier Telstra Plus member -  30/11 - I placed an order online for a product using 40,000 points and paying the balance in cash. Cash and points deducted immediatel ...

pravina
Level 1: Cadet

I’m a silver member. Couldn’t access the credits on my account for Telstra Movies. Can’t redeem Stan offer. The whole thing is a joke and seems to have been released way to soon without any testing to see if it actually works. 

jjarodd
Level 1: Cadet

So I just redeemed a Google Nest Mini through Telstra Plus and I received my confirmation order email, but I'm wondering if there's any tracking number that I will get? I'd like to be able to see it's progress and make sure I am home for when it arri ...

HOE1
Level 1: Cadet

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Kt20
Level 1: Cadet

Hi When I go into Telstra plus or my offers it states that I can get 3 months free subscription to Stan.  So I click on this and all I get is a message ‘checking your details ‘ going around in circles and not bringing up the next window. Any reason f ...

panata
Level 1: Cadet

Has anyone had trouble receiving what they redeemed there points for? Just over 2 weeks ago I cashed points in for a JBL sound bar, got conformation email, 10 days later contacted Telstra who said there was no record of order and I would have to canc ...

JamesShep
Level 1: Cadet

I have been a telstra plus member since it was changed over to telstra plus.All bills paid on time, and had a total of 50,000+ points. I was having some issues accessing my telstra plus account over the last couple of months, and didn't seem to be ge ...

Joyblow
Level 1: Cadet
jordanmess
Level 2: Rookie

I have 3 Telstra Plus accounts under the one Telstra log in, I contacted 13 22 00 a few months ago as suggested by the site to combine into one membership, since then all bill payments and recharges are going into the main membership (1) however I st ...

Jc2514
Level 1: Cadet

Hi, how do we activate the gold tier at an offer. On opening the page it just cycles through 3 webpages and goes no where. Can't even get chat to work. Help please

HOE1
Level 1: Cadet

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Bonnie2427
Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

scorpiogrrl
Level 1: Cadet

HI I want to take advantage of the 3 month Stan offer but on the premium plan so I can watch 4K content. So I saw in the fine print that if you are already a Stan customer you get the 3 months for the plan you are already on. So yesterday morning I s ...

Matty9
Level 1: Cadet

Are the discounted Telstra movie tickets still available?

Lamonty
Level 2: Rookie

I am a Gold Plus Member.  Supposed to have access to Stan for 6 months free.  I contacted Telstra 3 weeks ago and told them that I could not access this benefit and I tried again tonight and had the same issue.  Anyone else having the same issue??

Onslow1
Level 1: Cadet

As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when I try to redeem this it asks for a voucher code. Where do I find the voucher code? 

Harjoy
Level 1: Cadet

Duh How do I redeem the Stan offer

Bonza4
Level 1: Cadet

Hi, the family ticket just says "admit 4"
Does this mean 4 adults could use this ticket as it doesn't specify age?

rtfmoz
Level 3: Gumshoe

Just got an email saying Telstra Thanks is coming to an end:

We’re removing the Telstra Thanks® program and wanted to let you know as soon as possible.

From 14 May 2019, our Telstra Thanks® program will no longer be available. This means you will no lo ...

jaydan
Level 1: Cadet

Hi,I've been unable to book the discounted $12.50 Village Movie tickets which is offered to Telstra Plus members. Everything appears to work up to the point that I submit my payment details. A message is displayed showing that the payment was unsucce ...

panata
Level 1: Cadet

Has anyone had trouble receiving what they redeemed there points for? Just over 2 weeks ago I cashed points in for a JBL sound bar, got conformation email, 10 days later contacted Telstra who said there was no record of order and I would have to canc ...

JamesShep
Level 1: Cadet

I have been a telstra plus member since it was changed over to telstra plus.All bills paid on time, and had a total of 50,000+ points. I was having some issues accessing my telstra plus account over the last couple of months, and didn't seem to be ge ...

jordanmess
Level 2: Rookie

I have 3 Telstra Plus accounts under the one Telstra log in, I contacted 13 22 00 a few months ago as suggested by the site to combine into one membership, since then all bill payments and recharges are going into the main membership (1) however I st ...

Jc2514
Level 1: Cadet

Hi, how do we activate the gold tier at an offer. On opening the page it just cycles through 3 webpages and goes no where. Can't even get chat to work. Help please

Edwinn1993
Level 1: Cadet

Hi there, back in telstra thanks I was able to redeem Telstra discount movie tickets very easily. But ever since I switched to telstra plus, i was not able to purchase them. After selecting which cinema, movie, time, I click next and the page will sa ...

TripleHarly
Level 1: Cadet

Is there anyway to spend rewards point's and pay off the Beats Studio3 Wireless Over Ear Headphones Shadow Grey over 24 months instead of paying of in full??? 

SelAnn
Level 1: Cadet
ForcedOut
Level 1: Cadet


Codi - Virtual Assistant at 17:28, Mar 16:

In a short sentence, let me know how I can help you today.
You at 17:29, Mar 16:
Lost phone.Bought new Telstra phone. Existing Telstra customer. Want to keep existing number. Cannot do online. Please assist.
Co ...

Gco1
Level 1: Cadet

This hasn’t been working all day. Simply can’t log in. Page just keeps reloading with a blank screen. Needs to be fixed ASAP.

Racpllp2018
Level 1: Cadet

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