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Sunflowerchild
Level 1: Cadet

I placed an order though Telstra plus on the 28th March 2020. It stated in the email I would receive it in 2-4 days. I understand in the currently climate that things may be delayed, but why was that not stated before, and why have I not been contact ...

Adrian42
Level 1: Cadet

Unable to login to Telstra plus. It says that I don’t appear to be active on this account. Can this be fixed without calling Telstra?

Ahend29
Level 1: Cadet

i received an package today from telstra plus but the object was not what i had ordered. how do i get the correct item sent out to me and where do i return the mistaken item?

Nurse3
Level 3: Gumshoe

Vodafone and Optus have provided waived fees for frontline healthcare workers for 2 and 3 months. Telstra should offer same incentives to show appreciation to people that put lives of others in front of theirs. Thank you 

Skye77
Level 1: Cadet

What happens to the unused movie tickets we couldn't use due to the current virus issues

JudestarQLD22
Level 1: Cadet
MsBlonde
Level 2: Rookie

Anyone know how I go about purchasing something (a phone) from the Telstra plus store? They want my drivers license or passport - I have neither and have always used my Photo Card for my ID when dealing with Telstra and now they won’t accept it thank ...

AH20
Level 1: Cadet

Hi, I placed an order using my Telstra Plus rewards points on 21st Mar. only received order confirmation email with invoice number. there is no tracking number and order hasn't arrived. How can i check the delivery status?

Artasawarga
Level 1: Cadet

hii , just wondering how to unsubscribe my telstra locator ? i went to the telstra shop they ask me to call the number but when im call the number they said to go online. im went to online then im chat with the codi ( automatic chat ) but still cant ...

Tommygun94
Level 2: Rookie

Hi guys I’m wanting to sign up for Telstra plus but every time I try to it keeps saying that the account holder must sign up first but I am the account holder so I’m not sure what else to do?? 

Adully
Level 1: Cadet

Hi guys ,I am a Telstra plus customer and would like to get an assistant in terms how to book a ticket for a move using my Telstra plus ? Thank you  in Advance 

HOE1
Level 1: Cadet

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Bonnie2427
Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

scorpiogrrl
Level 1: Cadet

HI I want to take advantage of the 3 month Stan offer but on the premium plan so I can watch 4K content. So I saw in the fine print that if you are already a Stan customer you get the 3 months for the plan you are already on. So yesterday morning I s ...

Matty9
Level 1: Cadet

Are the discounted Telstra movie tickets still available?

Lamonty
Level 2: Rookie

I am a Gold Plus Member.  Supposed to have access to Stan for 6 months free.  I contacted Telstra 3 weeks ago and told them that I could not access this benefit and I tried again tonight and had the same issue.  Anyone else having the same issue??

Onslow1
Level 1: Cadet

As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when I try to redeem this it asks for a voucher code. Where do I find the voucher code? 

Harjoy
Level 1: Cadet

Duh How do I redeem the Stan offer

Bonza4
Level 1: Cadet

Hi, the family ticket just says "admit 4"
Does this mean 4 adults could use this ticket as it doesn't specify age?

rtfmoz
Level 3: Gumshoe

Just got an email saying Telstra Thanks is coming to an end:

We’re removing the Telstra Thanks® program and wanted to let you know as soon as possible.

From 14 May 2019, our Telstra Thanks® program will no longer be available. This means you will no lo ...

Adrian42
Level 1: Cadet

Unable to login to Telstra plus. It says that I don’t appear to be active on this account. Can this be fixed without calling Telstra?

Ahend29
Level 1: Cadet

i received an package today from telstra plus but the object was not what i had ordered. how do i get the correct item sent out to me and where do i return the mistaken item?

JudestarQLD22
Level 1: Cadet
Artasawarga
Level 1: Cadet

hii , just wondering how to unsubscribe my telstra locator ? i went to the telstra shop they ask me to call the number but when im call the number they said to go online. im went to online then im chat with the codi ( automatic chat ) but still cant ...

Patrick168
Level 1: Cadet

How long does it take for points to be added to Telstra plus from signing new contract? I signed a new plan on a Samsung s20 and it includes a bonus of 50,000 points. It has been over 1 week.

FirstTelstra
Level 1: Cadet

Hi, I am having issues joining Telstra Plus
Have tried multiple times from the my.account page for my prepaid mobile phone serviceWhen I get to the end of setup of Telstra Plus I get the following message - this has occured several times over the past ...

ST-2020
Level 1: Cadet

Hi There, I recently ordered the "AirFly Bluetooth Audio Transmitter" via my Telstra+ rewards.Order number: LYO50770893 However, what was delivered is a Case Mate - Hook Ups - case & Neck strap for Airpods. I checked the package barcodes and it match ...

Pickle85
Level 1: Cadet

I use my point to purchase some AirPods and the order number they have given me isn’t working but they have taken my points,any help from Telstra would be great as I’ve been to the local Telstra store and they just fob my off 

Simeon
Level 1: Cadet

I recently ordered some head phones from the Telstra Plus service, and it was shipped next day to me, but due to some screw up they have not been delivered and AusPost have returned them or lost them.  I can not contact Telstra because of COV-ID19 as ...

Mikibel
Level 1: Cadet

Does anyone know if COVID 19 issues affecting Telstra points earned for bills paid? Been nearly a month since I paid bills on multiple devices and not earned any points. Anyone having same issues and got a resolution? I can’t through to anyone apart ...

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