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JamesShep
Level 1: Cadet

I have been a telstra plus member since it was changed over to telstra plus.All bills paid on time, and had a total of 50,000+ points. I was having some issues accessing my telstra plus account over the last couple of months, and didn't seem to be ge ...

Joyblow
Level 1: Cadet
jordanmess
Level 2: Rookie

I have 3 Telstra Plus accounts under the one Telstra log in, I contacted 13 22 00 a few months ago as suggested by the site to combine into one membership, since then all bill payments and recharges are going into the main membership (1) however I st ...

Jc2514
Level 1: Cadet

Hi, how do we activate the gold tier at an offer. On opening the page it just cycles through 3 webpages and goes no where. Can't even get chat to work. Help please

Edwinn1993
Level 1: Cadet

Hi there, back in telstra thanks I was able to redeem Telstra discount movie tickets very easily. But ever since I switched to telstra plus, i was not able to purchase them. After selecting which cinema, movie, time, I click next and the page will sa ...

TripleHarly
Level 1: Cadet

Is there anyway to spend rewards point's and pay off the Beats Studio3 Wireless Over Ear Headphones Shadow Grey over 24 months instead of paying of in full??? 

hayco
Level 1: Cadet

I redeemed my Telstra plus points on 2nd November for the new beats headphones. I haven’t received the item and have sent five email in total now. Anyone else had issues? I’m thinking about finally moving on after 15 years. 

Littlefamily
Level 1: Cadet

Im sure I joined telstra plus a few months ago, around when It came out in April. However I contacted them to day to see why I have 0 points and they are telling me I signed up on trhe 7th of this month.  Has anyone one else had issues like this? And ...

Frankly1
Level 1: Cadet

Just signed up with Telstra, got a nbn and Telstra tv bundle. Am still waiting for 25,000 points and a bonus 30,000 points for the Telstra tv. How long will these take to show? 

JaredBell
Level 3: Gumshoe

I don’t know if anyone else is having this problem, but every time I go to use my Telstra Plus points to buy a product, it’s out of stock. I’ve been waiting for over a month for the Apple Pencil. I have up on that and when to order and Apple Watch Ge ...

Bonnie2427
Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

scorpiogrrl
Level 1: Cadet

HI I want to take advantage of the 3 month Stan offer but on the premium plan so I can watch 4K content. So I saw in the fine print that if you are already a Stan customer you get the 3 months for the plan you are already on. So yesterday morning I s ...

Matty9
Level 1: Cadet

Are the discounted Telstra movie tickets still available?

Lamonty
Level 2: Rookie

I am a Gold Plus Member.  Supposed to have access to Stan for 6 months free.  I contacted Telstra 3 weeks ago and told them that I could not access this benefit and I tried again tonight and had the same issue.  Anyone else having the same issue??

Onslow1
Level 1: Cadet

As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when I try to redeem this it asks for a voucher code. Where do I find the voucher code? 

Harjoy
Level 1: Cadet

Duh How do I redeem the Stan offer

Bonza4
Level 1: Cadet

Hi, the family ticket just says "admit 4"
Does this mean 4 adults could use this ticket as it doesn't specify age?

rtfmoz
Level 3: Gumshoe

Just got an email saying Telstra Thanks is coming to an end:

We’re removing the Telstra Thanks® program and wanted to let you know as soon as possible.

From 14 May 2019, our Telstra Thanks® program will no longer be available. This means you will no lo ...

jaydan
Level 1: Cadet

Hi,I've been unable to book the discounted $12.50 Village Movie tickets which is offered to Telstra Plus members. Everything appears to work up to the point that I submit my payment details. A message is displayed showing that the payment was unsucce ...

JamesShep
Level 1: Cadet

I have been a telstra plus member since it was changed over to telstra plus.All bills paid on time, and had a total of 50,000+ points. I was having some issues accessing my telstra plus account over the last couple of months, and didn't seem to be ge ...

jordanmess
Level 2: Rookie

I have 3 Telstra Plus accounts under the one Telstra log in, I contacted 13 22 00 a few months ago as suggested by the site to combine into one membership, since then all bill payments and recharges are going into the main membership (1) however I st ...

Jc2514
Level 1: Cadet

Hi, how do we activate the gold tier at an offer. On opening the page it just cycles through 3 webpages and goes no where. Can't even get chat to work. Help please

Edwinn1993
Level 1: Cadet

Hi there, back in telstra thanks I was able to redeem Telstra discount movie tickets very easily. But ever since I switched to telstra plus, i was not able to purchase them. After selecting which cinema, movie, time, I click next and the page will sa ...

TripleHarly
Level 1: Cadet

Is there anyway to spend rewards point's and pay off the Beats Studio3 Wireless Over Ear Headphones Shadow Grey over 24 months instead of paying of in full??? 

SelAnn
Level 1: Cadet
ForcedOut
Level 1: Cadet


Codi - Virtual Assistant at 17:28, Mar 16:

In a short sentence, let me know how I can help you today.
You at 17:29, Mar 16:
Lost phone.Bought new Telstra phone. Existing Telstra customer. Want to keep existing number. Cannot do online. Please assist.
Co ...

Gco1
Level 1: Cadet

This hasn’t been working all day. Simply can’t log in. Page just keeps reloading with a blank screen. Needs to be fixed ASAP.

Racpllp2018
Level 1: Cadet
Charlotte99
Level 1: Cadet

Hi, I'm trying to buy a ticket for the Melbourne vs GWS game tomorrow. The offer showed yesterday but now when I go into the app it only shows tonight sold out Hawthorn vs Sydney game??

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