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Nurse3
Level 3: Gumshoe

Vodafone and Optus have provided waived fees for frontline healthcare workers for 2 and 3 months. Telstra should offer same incentives to show appreciation to people that put lives of others in front of theirs. Thank you 

wolf4eva
Level 1: Cadet

Is there something wrong with the Telstra Plus Rewards Store? I cannot access it via the website or the 24/7 app  

PaulKeating
Level 4: Private Eye

I redeemed some points from Telstra rewards store and a completely wrong item was sent to me. What do I do? There's no Telstra phone support for me to call up and ask.

Jamienash83
Level 3: Gumshoe

HiJust wondering for those of you who pre-ordered the galaxy S20 online, have recieved the free telstra bonus points yet?Was supposed to have 70,000 points added but nothing as yet. Can't contact telstra

Beza
Level 1: Cadet

I bought Telstra plus movies tickets. Unused and unknown if can be used due to lockouts. 
how can I get my $90 refund?

beebop85
Level 1: Cadet

Hello,  I got a Harman Kardon bluetooth speaker with my Telstra Plus points. It has been less than 2 months and I believe the bluetooth sync button has become stuck and made the device unusable. How do I go about getting a replacement?? I have contac ...

KingCentrelink
Level 1: Cadet

I order double google home mini for 5000 point. Like a month a go. It not turn up. No word. No tracking. Whats going on. I unserstand corona virus but i have had stuff from ebay turn up.

KFPH
Level 2: Rookie

I redeemed points for ear pods and  I had the points deducted on 17/2 yet have not received any confirmation or messages. How come it takes so long to get a pair of EarPods to me? Who can I check the status with as there’s no plus email or phone numb ...

silvergull
Level 5: Eagle Eye

G'day,I have an outstanding Telstra Plus Invoice issued on the 27/03/2020. I have not received any other information reference my orders delivery. Also I have an outstanding Complaint Telstra Reference: SR 1-2191714257879, no action for at least 6 we ...

Beza
Level 1: Cadet

I bought Telstra plus movies tickets. Unused and unknown if can be used due to lockouts. 
how can I get my $90 refund?

Adully
Level 1: Cadet

Hi guys ,I am a Telstra plus customer and would like to get an assistant in terms how to book a ticket for a move using my Telstra plus ? Thank you  in Advance 

HOE1
Level 1: Cadet

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Bonnie2427
Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

scorpiogrrl
Level 1: Cadet

HI I want to take advantage of the 3 month Stan offer but on the premium plan so I can watch 4K content. So I saw in the fine print that if you are already a Stan customer you get the 3 months for the plan you are already on. So yesterday morning I s ...

Matty9
Level 1: Cadet

Are the discounted Telstra movie tickets still available?

Lamonty
Level 2: Rookie

I am a Gold Plus Member.  Supposed to have access to Stan for 6 months free.  I contacted Telstra 3 weeks ago and told them that I could not access this benefit and I tried again tonight and had the same issue.  Anyone else having the same issue??

Onslow1
Level 1: Cadet

As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when I try to redeem this it asks for a voucher code. Where do I find the voucher code? 

Harjoy
Level 1: Cadet

Duh How do I redeem the Stan offer

Bonza4
Level 1: Cadet

Hi, the family ticket just says "admit 4"
Does this mean 4 adults could use this ticket as it doesn't specify age?

PaulKeating
Level 4: Private Eye

I redeemed some points from Telstra rewards store and a completely wrong item was sent to me. What do I do? There's no Telstra phone support for me to call up and ask.

beebop85
Level 1: Cadet

Hello,  I got a Harman Kardon bluetooth speaker with my Telstra Plus points. It has been less than 2 months and I believe the bluetooth sync button has become stuck and made the device unusable. How do I go about getting a replacement?? I have contac ...

KingCentrelink
Level 1: Cadet

I order double google home mini for 5000 point. Like a month a go. It not turn up. No word. No tracking. Whats going on. I unserstand corona virus but i have had stuff from ebay turn up.

Adrian42
Level 1: Cadet

Unable to login to Telstra plus. It says that I don’t appear to be active on this account. Can this be fixed without calling Telstra?

Ahend29
Level 1: Cadet

i received an package today from telstra plus but the object was not what i had ordered. how do i get the correct item sent out to me and where do i return the mistaken item?

JudestarQLD22
Level 1: Cadet
Artasawarga
Level 1: Cadet

hii , just wondering how to unsubscribe my telstra locator ? i went to the telstra shop they ask me to call the number but when im call the number they said to go online. im went to online then im chat with the codi ( automatic chat ) but still cant ...

Patrick168
Level 1: Cadet

How long does it take for points to be added to Telstra plus from signing new contract? I signed a new plan on a Samsung s20 and it includes a bonus of 50,000 points. It has been over 1 week.

FirstTelstra
Level 1: Cadet

Hi, I am having issues joining Telstra Plus
Have tried multiple times from the my.account page for my prepaid mobile phone serviceWhen I get to the end of setup of Telstra Plus I get the following message - this has occured several times over the past ...

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