Telstra Plus™

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Level 1: Cadet

Can someone please assist as to how to redeem the Stan offer if I am already an existing Stan subscriber?

Level 4: Private Eye

i placed an order on the 19th Dec. i used 29000 points for a pair of headphones,i received a Telstra Plus Rewards receipt confirmation email,with an invoice number that i can't use to track my item,i have rang 3 times and have been told that someone ...

Level 1: Cadet

I placed my order with the reward store on 29 Nov 19 hoping to get it before Xmas which didn’t happen....and I’m still waiting! I have also spent half of my day trying to talk to two people to sort out shipping and delivery of the bundle. I still hav ...

Level 1: Cadet

Hi Telstra With the Telstra Plus Rewards, has anyone thought that it might be a good idea to offer to redeem the Telstra Plus Rewards Balance to count towards credit on your next months bill??? Cheers Jared

Level 1: Cadet

I am getting following error message. You are unable to join Telstra Plus We cannot set up a Telstra Plus membership for this account. Call us on 13 22 00 and mention the support code to discuss your account.Support code: CNE1070 13 x customer number ...

Level 1: Cadet

I am trying to buy some movie tickets but I keep getting a "Connection error, please try again later".

Level 1: Cadet

My Telstra Plus rewards points are taking way longer than 7 business days to display in my account. It has been almost 2 weeks and I have made 3 payments within those 2 weeks and my last points is displaying from 27/11. I have tried tried everything. ...

Level 1: Cadet

My experience so far ordering my first product from the Telstra Plus website  as a Gold Tier Telstra Plus member -  30/11 - I placed an order online for a product using 40,000 points and paying the balance in cash. Cash and points deducted immediatel ...

Level 1: Cadet

Has anyone had trouble receiving what they redeemed there points for? Just over 2 weeks ago I cashed points in for a JBL sound bar, got conformation email, 10 days later contacted Telstra who said there was no record of order and I would have to canc ...

Level 1: Cadet

I have been a telstra plus member since it was changed over to telstra plus.All bills paid on time, and had a total of 50,000+ points. I was having some issues accessing my telstra plus account over the last couple of months, and didn't seem to be ge ...

Level 1: Cadet

I ordered a speaker online 12 days ago.Tracking doesn't work and item hasn't arrived. Invoice number is all I was given. LYO50448276

Level 1: Cadet

I want to buy 2 tickets for Metallica concert in Melbourne Vic Australia 22nd of October 2019

Level 1: Cadet

HI I want to take advantage of the 3 month Stan offer but on the premium plan so I can watch 4K content. So I saw in the fine print that if you are already a Stan customer you get the 3 months for the plan you are already on. So yesterday morning I s ...

Level 1: Cadet

Are the discounted Telstra movie tickets still available?

Level 2: Rookie

I am a Gold Plus Member.  Supposed to have access to Stan for 6 months free.  I contacted Telstra 3 weeks ago and told them that I could not access this benefit and I tried again tonight and had the same issue.  Anyone else having the same issue??

Level 1: Cadet

As a Telstra Plus Gold member I recently activated $110 credit for Telstra Box Office. However when I try to redeem this it asks for a voucher code. Where do I find the voucher code? 

Level 1: Cadet

Duh How do I redeem the Stan offer

Level 1: Cadet

Hi, the family ticket just says "admit 4"
Does this mean 4 adults could use this ticket as it doesn't specify age?

Level 3: Gumshoe

Just got an email saying Telstra Thanks is coming to an end:

We’re removing the Telstra Thanks® program and wanted to let you know as soon as possible.

From 14 May 2019, our Telstra Thanks® program will no longer be available. This means you will no lo ...

Level 1: Cadet

Hi,I've been unable to book the discounted $12.50 Village Movie tickets which is offered to Telstra Plus members. Everything appears to work up to the point that I submit my payment details. A message is displayed showing that the payment was unsucce ...

Level 1: Cadet

Can someone please assist as to how to redeem the Stan offer if I am already an existing Stan subscriber?

Level 1: Cadet

Is there currently a problem purchasing the Telstra a Thanks tickets? I have been getting an error message all morning.

Level 1: Cadet
Level 1: Cadet

Codi - Virtual Assistant at 17:28, Mar 16:

In a short sentence, let me know how I can help you today.
You at 17:29, Mar 16:
Lost phone.Bought new Telstra phone. Existing Telstra customer. Want to keep existing number. Cannot do online. Please assist.
Co ...

Level 1: Cadet

This hasn’t been working all day. Simply can’t log in. Page just keeps reloading with a blank screen. Needs to be fixed ASAP.

Level 1: Cadet
Level 1: Cadet

Hi, I'm trying to buy a ticket for the Melbourne vs GWS game tomorrow. The offer showed yesterday but now when I go into the app it only shows tonight sold out Hawthorn vs Sydney game??

Level 1: Cadet

Hi I have a Telstra Mobile phone that is linked to a corporate TIPT plan, do I qualify to purchase tickets using Telstra thanks? Also how is this done?

Level 1: Cadet

When trying to open a NRL article I keep receiving error 400 message. I jave an android phone.

Level 1: Cadet

I am unable to select a cinema when select a movie as it does not list Centenial Park as a cinema so I cannot continue to purchase a ticket.

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