Where customers answer questions and share ideas about our products and services

GameNow Exit - 14 February 2014

by Community Manager ‎09-12-2013 03:01 PM - edited ‎14-01-2014 10:35 AM (9,273 Views)

The gameNOW subscription service is no longer available for purchase and existing customers will no longer have access to the product from 14 Feb 2014.

by crazyed66
on ‎23-12-2013 05:10 PM

Is that it for bigpond gaming or is something else coming?

by Community Manager
on ‎07-01-2014 02:31 PM

Hi crazyed66,


Game Arena will still be available, but at this stage there is no planned replacement for GameNow.


Thanks, Tim

by uniquesoul39
on ‎14-01-2014 11:22 AM

Thanks a lot Telstra, I am a counrty subscriber and unlike my city conterparts who pay half the price for unlimited use that I pay for 15G this was my only way to play games without using all my download - just a pity there is not much choice out our way in regards to internet services because boy I would be looking elsewhere. 

by notahappy
on ‎14-01-2014 11:40 AM

Telstra has taken my subscription ,valid until the 7th Feb but I have been unable to acsess Game now for 2 WEEKS. Sent a help form for issue ID 33:  8 days ago and have had no reply, sent another one a few days ago still no reply. Have they already abandoned the help section ? Phoned Telstra no one had a clue, in fact the person I spoke to did not know what Gamenow was.

by tezzagirl
on ‎14-01-2014 01:01 PM

truly disappointed about games now not continuing - are there going to be other options??????

by Community Manager
on ‎14-01-2014 01:20 PM

Hi tezzagilrl,


As mentioned just above Game Arena will still be available, but at this stage there is no planned replacement for GameNow specifically.

by ladylynn
on ‎14-01-2014 01:33 PM

Are you not making enough money out of it.  How much profit do you need to make before you give something back to the consumer.

  If I had a choice I would use another provider oh by the way when is the new broad band coming to Nowra. 


Bigpond stinks but it is the only service I have. 

by Dragonsfield
on ‎14-01-2014 01:45 PM

This is very disappointing. My kids use GameNow, keeps them busy especially over the holidays.  Are we  going to be told 'why' it is no longer offered?

by daffles
on ‎14-01-2014 04:11 PM

Just wondering, when I open a game and play usually for quite some time, am I paying for the priviledge by using up part of my valuable Big Pond 8GB of memory

by annoyedgamer
on ‎14-01-2014 11:07 PM

I am disappointed with Telstra. They have closed the BigPond News site; now they are closing this games site.  I can't see that you can play games at Games Arena - there only seems to be reviews. And the Sky News page is a joke.