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PocketNews Is Closing

by Community Manager ‎23-02-2017 04:00 PM - edited ‎15-06-2017 12:52 PM (760,756 Views)
PocketNews Is Closing

 

PocketNews is closing on 31 March 2017. We'd like to thank you for using our PocketNews service.

 

You can always access news, sports, entertainment and weather from the Telstra Media mobile homepage at http://media.telstra.com.au

 

Frequently Asked Questions

 

Why is PocketNews closing?
With the majority of customers using smartphones, we have become more accustomed to using mobile internet and apps to access information that is richer in detail and functionality than a standard SMS can provide.

 

I am signed up to PocketNews Alerts, how will my service be affected?
As a subscriber, you will continue to receive your alerts until 31 March 2017, unless you decide to cancel your subscription earlier. After this date, you will automatically be removed from the service and all charges will stop.

 

When will I stop being charged for PocketNews?
You won’t be charged for PocketNews on your bill post 31 March 2017.

 

How can I cancel my PocketNews Alerts?

If you don’t plan to use your service and want to cancel before 31 March 2017;

  1. On your phone, go to http://wap.pocketnews.com.au, or use the PocketNews link on the Telstra Media mobile homepage at http://media.telstra.com.au
  2. Go to My Alerts
  3. Select the Alert that you want to cancel
  4. Scroll to the bottom of the page and click on ‘Unsubscribe’