Where customers answer questions and share ideas about our products and services
When was T-Cloud discontinued?
15 July 2015
Does Telstra offer alternative cloud options? We don’t have an equivalent product right now. There are other products commercially available which are similar; you can find these by searching online.
Will I keep being charged for T-Cloud?
No, we stopped charging customers in February.
What happened to my data?
All customer data will be permanently deleted. If you have any concerns please contact us at email@example.com
Do I need to cancel my subscription to T-Cloud?
Subscriptions were cancelled when T-Cloud closed in July 2015.
What will happen to my T-Cloud mobile and tablet apps?
You can no longer access your files using the T-Cloud mobile and tablet apps. You might want to delete them.
If I need further help, who can I talk to?
To contact Telstra regarding our former TCloud product you can send an email to firstname.lastname@example.org
With very competitively priced major players such as One Drive, Dropbox, Box.net being specialists in the market it isn't surprising to see Telstra exit this space.
Well, a good effort, but beaten by other decicated provider, as Kalak said.
HINT: try to be good at things you are good at. Don't try to compete in non core business.
HINT 2:content is king. Delivery is Queen, Prince and the whole rest of the kingdom
I imagine they will be deleted.
@satrewin all customer data will be permanently deleted and there will be no facility to reverse this process or back-up kept so customers need to make sure their data is backed up before the 15th of July.
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