From June 27 2019 Visual voicemail and ability to send SMS are no longer available on the Telstra T-Hub.
All T-Hub support questions will be managed here on Crowdsupport, Telstra's online community.
Our community knowledge base is full of useful information about our products and services, just click here for T-Hub.
Frequently Asked Questions
Q Why can’t I call Telstra for support anymore?
As the T-Hub is an older handset, support needed from our customers is minimal, so we've decided to move this to our online forum.
Q What if my T-Hub is not working because of a phone line fault?
Use our troubleshooting tips here to fix the issue.
Q How can I check my voicemail now that Visual Voicemail is no longer available on my T-Hub ?
You can still check voicemail on your T-Hub with Telstra Home Messages 101 – simply dial ‘101’ from your T-Hub
Q What if my question isn’t on the community knowledge base?
You can ask a question here
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