Telstra
Sophie2016
Sophie2016
Level 1: Cadet
May 2016

Mobile wifi

Hi, having lots of trouble trying to improve my wifi as I can not get adsl. Received the mobile smart antenna but it has not made a hoot of difference. Does telstra have a service where a tech can come to your house and assess my situation 

  • 212 Views
  • 1 Reply
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
May 2016

Re: Mobile wifi

In response to Sophie2016
They have Telstra Platinum technicians, there is a charge, but unless it has changed if they couldn't fix the problem they would not charge the fee.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >