I recently have been through a long and frustrating complaint process with Telstra via phone calls, and during this process I went into my local Telstra store (Rockingham Shopping Centre, WA 6168) to start my new contract. I was told I would recieve an email to leave feedback, however I have not had anything other than my contract sent to me. I would really like to leave feedback regarding the service I recieved, as it was the best service I have ever recieved while being a Telstra customer.
Was this helpful?
While I'm very sorry that you had to raise a complaint I am pleased that you've been taken care of so well by our Rockingham store. You're more than welcome to leave feedback here: https://say.telstra.com.au/customer/general/forms/positive-feedback
Or you can send me a PM and I'd be happy to pass this along for you to our store manager
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved