Where customers answer questions and share ideas about our products and services

89 posts

Telstra Smart Home Ideas

Welcome to the Ideas Hub – the place for you to pitch your ideas for new Smart Home devices.

We love hearing the great ideas you have about the future of Smart Home, and the new devices you’d like to see. Pitch your idea for a new Smart Home device or capability. Other community members can review, comment and vote on your idea. We’ll pick the best and brightest ideas and work with you to develop them further. Your idea will then have a shot at being included on our official product roadmap and become part of the Smart Home range.

Being an early adopter, every idea you pitch in this thread will automatically qualify as a top idea in the Ideas Hub. When we launch, your idea will be front and centre for new Smart Home community members to see!

So, pitch your ideas to us. We’re excited to see what you have in mind.

New Idea

Smoke and Gas Detector

Status: Investigating
by Omen13 on ‎27-11-2016 11:26 AM

A smoke and gas detector would add a great safety aspect to the system.


Create automation's that turn on all the lights and unlock the doors when smoke or gas is detected during the night.


Receive an alert while at work, check the cameras and call the fire brigade before the fire is visible to your neighbours.

Status: Investigating


Status: Needs Info
by dirtbag2 on ‎08-01-2017 10:07 AM

Play a sound when a "NEW ACTIVITY STREAM " is logged.


Delete mutible images/videos instead of one at a time.

Status: Needs Info

IFTTT Support

Status: New
by HarrisonH on ‎23-01-2017 11:39 AM

Would be great to have IFTTT Suport as this would open a whole new world for 3rd party intergration. Ifttt works with Arlo, Philps Hue, Google Drive, Spotify, Wemo, Amazon Echo, Google Home and a whole lot of other things.

For Example, you set spotify to start playing music when you arive home. or ask Google Home or Alexa to Switch to (Home Mode, Away Mode, Holliday Mode) with maybe a pin you say out loud ?







Security system

Status: New
by on ‎19-11-2016 12:40 PM

I find it quite hard to believe that smart home is a subscription service but with no form of alarm or back to base monitoring.


For it to be a good platform you need to provide some sort of alarm, maybe including a speaker in the cameras and alert you for motion when you are away so you can scare robbers or something

Loving the smart home, have an idea...

by fractal on ‎02-11-2016 05:35 PM

I have the monitor kit and think its absolutely awesome.

How good would it be if we could get a smart "button" that set the app to away or holiday mode that we could stick near the door like an arming button for an alarm? I admit i've forgotton to set to away a couple of times, and this might be really cool. What Do you guys think?

Tasmania Smart Home Comp:

Status: New
by JesseQuinn on ‎22-11-2016 12:28 PM

I've had a bit more of a look into the other options that this smart home connection offers and there are actually a lot more devices/appliances I would be interested in obtaining once we have built our home next year.


Lockwood Smart Lock:

This will be a fantastic value add for us, as we will not be required to stay at home if we need to have trades people over to fix something, or we will not be left venerable leaving our keys inside the house as we will always have access..


At the same time as purchasing the above we will look into getting the Smart light bulbs for the lounge/hallway and childrens bed rooms, by having these I can always ensure we are minimising our power consumption by turning the lights off remotely. Our children always seem to turn the lights on when they are leaving a room.


Great work on what is currently on offer team! I look forward to seeing other applications and future ways of connecting the Smart home as this product matures and grows with the needs of our consumers!

Indoor and Outdoor Siren / Screamer

Status: New
by Omen13 on ‎27-11-2016 11:42 AM

Incorporating an indoor and outdoor siren/screamer would help to round out the security aspects of the system.


An audible deterrent and one that could be activated remotely after receiving and checking the alert from your motion activated camera, could prevent a burglary and damage to property.


Already available for other systems on the market, this would be a welcome addition.

Would it be more possible with the automation section of the app, if you had the opportunity to list the automations on tabs, with the following headings,


All            Away       Holiday       Home


With the current listing, if you have quite a few automations it can be difficult to see which ones you have created for different situations. This would simplify things.








Status: Investigating

HI]i @brettski68,


Great idea!  I'll pass it over to our App developer and see if we can get this added to our next release. 




Medi Alert Automation

Status: Investigating
by StaresMatt on ‎24-02-2017 10:54 AM


I was thinking the other week when assissting my Grandmother with her Medi Alert device,
Is there any way to get these added to the smart home list in the future.


The Idea that I had for an automation would involve

- Medi alert pressed (follows its own processes)
- Indoor Cameras Switch on and record
- Notification sent to Specific contact(s)

I believe this could allow for better response from first aiders as the contact could be watching the camera and updating the emergency services of the situation as needed.

Status: Investigating

Hi @StaresMatt, this is a great way how Smart Home can support our current needs.  Our population continues to age and a solution like this is one way how we can provide improvements to life. 


Great suggestion! 




Mode automation

Status: New
by DCuddon on ‎15-11-2016 10:14 AM


I really love the kit and the options it allows.

As per another suggestion, it would be so much easier to use the system if we could further automate Mode changes.

The ultimate for automating between Home and Away would be GeoCaching.  My household has 3 phones, and if all of them were away based on GPS location, it could automate the Away mode.  I understand that may not be the easiest though.

Other alternatives could be to use Wi-Fi connectivity of the phone, or Bluetooth proximity.

Is that a viable alternative?


I have a idea, why don’t we get the system to recognise your devices location (presumably phone) and it determines that you have left the building, so it automatically turns on the AWAY mode and vice versa when your phone turns up at home it returns the system mode to Home mode, that way I wont have to remember to change modes when entering or leaving home.

Status: Investigating

Tasmania Smart Home Comp:

Status: New
by JesseQuinn on ‎22-11-2016 10:02 AM

i really like the idea of having a smart home setup provided by Telstra. i would find value in both the Automation and Energy Starter Kit and the Watch and monitor Starter Kit


Automation and Energy Starter Kit:

The idea of having visibility on if a door/window is open or closed would provide a great peice of mind, having two young children i could easily view if they have opened a window before leaving for a school run in the morning saving much needed time getting two children ready.

By using the Smart Plugs we could have our hallway lamp setup so as we are arriving home we can turn this on to provide light when entering our home as currently at our rental property the light switch is on the other end of the hallway.



 Watch and Monitor Starter Kit:

along with the previous start kit i would use the Door/Window sensors in the same fashion. i would purchase 5 more indoor Wi-fi HD Cameras to monitor my home whilst we are away on our frequent over night trips to bruny Island to ensure our home is safe.


something i would love to see built into the whole Smart Home setup roadmap would be a B2B monitoring aspect to the camera's/Motion Sensers under a payed subscription choice along with this an outdoor camera to monitor the front and back yard.

Pet entry and Exit from Home

Status: New
by StaresMatt on ‎22-11-2016 01:38 PM

With the ability to set timers and control the climate of your home during these hotter months, I would be interested to see the integration of sensor pet collars.


I picture this happening with either something like a Dog/Cat flap with a motion sensor (already in market) which would then set off an automation for switching on the A/C on a timer, or even to the extent of a motion sensor and (in the future) actuators to physically open and the door itself.


I know with our Labrador, he always wants a nicer place to sleep during the day, so the ability to enter the house as he pleases would be ideal.

Touch iD Support

Status: Investigating
by HarrisonH on ‎15-01-2017 01:42 PM

I woud be great if Telstra could add Touch iD on the iPhone.

Many apps have already addopted as a method of logging in and sercuring apps.

Would be a great alternative to a pin or your username and password

Status: Investigating

Hi @HarrisonH,


I've passed this onto our our App developer and they're looking into it. 




Telstra Smart Home

Status: Needs Info
by Lissanne 3 weeks ago

I have looked at the Smart Home site and it appears to me that smart home has one MAJOR flaw and that is if your home loses power it all stops! After losing power (and two freezers) what I am looking for in a smart home is a device with battery back-up that will send a message to my mobile letting me know that my home has lost power.

This wouls be a great improvement. I worked for Telstra for 37 years and am a shareholder so I want Telstra to be successful!

Status: Needs Info

Hi @Lissanne


Good sugggestion regarding battery back up.  I'll talk to the device team to see if we can look into one.


How long are you thinking the battery should last for? 


You can also setup an automation to send an SMS when the Hub looses conenctivity, this is a great automation to use when your internet is down or you loose power.  You can also set an automation up to notify you when connectivity is restore, this is great to use if your not home and want to make sure the internet or power is back up and running. 




A Great use of Technology

Status: Delivered
by JoshuaRidgway on ‎23-11-2016 11:14 AM

This would be great way resolve the age old Australian argument of who has taken the last Tim Tam from the packet! I would use the security camera so I can watch the live video feed which is activated by the door sensors on the fridge or cupboard (I don't judge if the Tim Tams are kept in the fridge) and then I would sneakily stream the footage to the TV to prove my innocence or let's be honest my guilt! Smiley Very Happy

Status: Delivered

A useful feature for the application would be to incorporate a Wake On LAN function that will send a magic packet to your Media Server and then start an app that is already installed on your IPAD or Android device.


When creating an automation for watching movies, your could dim or turn off and on lights, wake up your media server and startup your PLEX app and start looking through your library. The same would be so if you wanted to listen to a few tunes via the same media server and different app.

Status: Investigating

Hey Guys,

So I must admit the Telstra Smart Home Kit purchase was a bit of a spur of the moment thing. I added a few extra sensors on and before you no it I'm pretty heavily invested in the system now.


Unfortunately I forgot about the biggest feature of “Smart Homes’ Coming over the next few years.

Apple HomeKit!


Now Im sure theres going to be some Android fan boys/girls on here that wont care about this. But for the rest of us HomeKit integration would be fantastic.


A simple “Hey Siri set Telstra home to away. Would be awesome.





Status: Investigating

Operations based on GPS location & weather

Status: New
by Leigh-S on ‎17-11-2016 01:26 AM

Since my phone (or any householders phone) knows my location, on approaching home the garage door is opened if it is not already open and unlocks the door if not unlocked.  The reverse would occur on leaving.  It would take into account other phones / motion sensors to know if someone is home so the first person leaving would not lock the house / garage but the departure of person 2 or 3 would.


Integrate the whole system with a weather station. Rain causes garage door / windows to close.  External temperature / UV index / sunlight would allow devices to only turn on when your solar panels are generating enough power.  Integrate Solar panel monitoring system with home automation.


Telstra Smart Home

Status: New
by Steve1234 on ‎21-11-2016 09:12 AM


It would be great if your digital splash back could supply you with recipes ideas based on ingredients that are in your fridge