CrowdSupport®

Telstra Smart Home

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question

Take a sneak peek at the latest exciting ideas we're working on.

We can't gurantee that all the devices and ideas shown here will end up in our Smart Home range, but it gives you a feel for the kind of things we're looking to develop. As new ideas come along we'll update what's shown here.

  • Devices
  • Features and functionality
  • AC controller

    Control your compatible Split System heating and/or cooling unit with our Split System controller.

    Manage the heating or cooling in your home, from wherever your day takes you – even if it's just the couch.

  • Garage door controller

    With our Garage door controller connected to your garage door you'll be able to use the Smart Home App to check if the doors are closed, and if they're not, close them from wherever you are.

    Connect it with your other Smart home devices and you could have a light turn on when the garage opens, or automatically lock the front door when the garage door is closed in the morning.

  • Music integration

    Let your Smart Home help you create the perfect atmosphere in your home.

    Have your favourite tunes play when you walk in the door, or play music for an hour when you switch your system to Night mode before going to bed.

    Or let your Smart Home tell you when someone opens the front door, the garage or even the pool gate.

  • Video doorbell

    Get an alert on your mobile when someone rings the doorbell, then open our Smart Home App to see who’s there.

    Combine a video doorbell with our smart lock and you could even let a trusted person in when you’re out and about! 

  • Additional storage

    Want to increase your storage limits for video and images?

    Additional storage options will give you the ability to increase your storage till your hearts content.

  • Camera with two way audio

    Want to tell the delivery driver to leave your parcel in a particular spot?

    With two-way audio you can have that conversation.

  • Voice commands

    Want to be able too use your voice to make things happen around your home?

    Ask your Smart Home to change the temperature of your ZEN thermostat, or double check that you have locked the front door, or turn lights on and off while you're walking around your home.

  • Weather services

    Turn your heating on when the temperature is 15 degrees outside.

    Get alerts when it starts to rain so you can bring the washing in or even make sure you've closed the windows so the rain doesn’t get in. 

Smart Home Community

Advanced
image
Iris72
Level 1: Cadet

Can someone please explain to me how to properly use it, and asap please. My cat found an open window and I am really worried. And the app is taking forever to open on my phone. I've restarted the phone twice already :/ The last update it gave me was ...

Sward6
Level 2: Rookie

I have just moved house and have received a Telstra Smart Modem Gen 2. I am trying to connect both a Ring Doorbell and a Google Home via Wi Fi but both devices can't connect. I have unticked 'Band Steering', turned Modem on / off but still unable to ...

snaky
Level 1: Cadet

From: Albert Low
Sent: Wednesday, 27 November 2019 1:34 PM
To: notifications@online.telstra.com.au
Subject: Re: Home Broadband Data Top-up Activated To put on your record my 3 queries this morning:Why phone call went blank without audio for 3-4 minutes ...

adgee
Level 1: Cadet

Trying to set up the voice activated dialing on a new nest and keep getting this error. have run through the help list a dozen times...    

mark064
Level 1: Cadet

Ordered online telstra locator starter pack and monthly subscription  (wifi one) about 8 days ago. Said all done starter would be sent....and I would get email confirming order....also added some extra product (extra wifi tag and dog collar holders u ...

C3PO
Level 2: Rookie

I have the above modem with the attached firmware and have been led to believe by Telstra Technical Support that unlike updating the firmware for other brands of modems that if there is a firmware issue like unable to actually access the modem dashbo ...

Find out more about the Telstra 24x7 App and direct debit ×

Avoid queueing up and never worry about late fees againSet up direct debit
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now