Level 1: Cadet

Nokia Lumina 532 locked phone


My local supermarket has a Nokia Lumina 532 on sale. It is locked to Telstra. I am already with Telstra pre-paid and would like to stay with Telstra and keep my existing phone number. Am I able to do this if I buy the new locked phone? If so, what do I need to do?



Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 22: Superhuman

Re: Nokia Lumina 532 locked phone

Hello Ctel


The retail stores generally are not monitoring these messages. South Yarra's  Phone number is 9829 2222


I am not a Telstra employee, but unless the situation has changed very, very  recently, any existing Telstra sim can be used in a locked Telstra phone.  I have done it myself twice,  but with Sony Ericsson phones.


To be 10000% sure you can speak with Telstra 132200 and say "Unlocking" and you will be directed to that department.

Hope this helps



Professor Phone

I'm not a Telstra employee.  I have been a mobile subscriber since 1963.

If my advice has been helpful, a Kudo  "tick"    would be most appreciated.

If my advice has solved your problem, please also mark it as a Solution



A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. One of my mottos: "Believe in yourself, and you can accomplish anything".
Level 21: Augmented

Re: Nokia Lumina 532 locked phone

Hi Ctel,

There is no problem doing that.

Just put your sim card in and it will work, if it is a different size you will have to go into a Telstra store to get the correct size sim.

If you would like the phone sim unlocked you can call the unlocking team on 1300 720 179

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now